Troubleperson
Posted on Jul 28, 2026 by CV-Library
Grove, Greater London, Greater London, United Kingdom
Engineering
Immediate Start
£49.8k - £49.8k Annual
Full-Time
82794 - Troubleperson
This Troubleperson will report to the field staff supervisor and will work within Network Operations based in our Walton-on-Thames office. You will be a permanent employee in our UK Power Networks team.
You will attract a salary of £49,812 plus Shift Allowance per annum, outer London weighting and a bonus of 3%
If you are successful, you will need to undertake a medical and DBS reference check
Close Date:. 10/08/2026
We also provide the following additional benefits
22 Days Annual Leave plus bank holidays.
Reservist Leave - Additional 18 days full pay and 22 unpaid
Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
Tenancy Loan Deposit Scheme, Season Ticket Loan
Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes
Occupational Health support
Switched On - scheme providing discount on hundreds of retailers' products
Discounted gym membership
Employee Assistance Programme
UK Power Networks
UK Power Networks is the country's biggest electricity distributor, making sure the lights stay on for more than eight million homes and businesses across London, the South East and the East of England.
The company invests more than £600 million in its electricity networks every year, offers extra help to vulnerable customers at times of need, and is undertaking trials to ensure that electricity networks support the transition to a low carbon future. It also moves cables and connects new electricity supplies.
Job Purpose:
The position, working as part of the Croydon & Kingston Area team will be responsible for the restoration of LV supplies on the UK Power Networks LV distribution system, carrying out jointing repairs on the HV and LV cable networks.
After a period of appropriate training, you will be required to carry out the full range of Troubleperson activities including first line response and permanent fault repair work at voltages up to 33kV.
Principal Accountabilities:
Location of faults on the Distribution network
The restoration of HV & LV supplies
Testing and switching on the HV & LV network - and understanding the results of the tests and acting appropriately
Any other relevant jointing duties
Supervision of excavating teams
Understanding operational and 1:500 diagrams
LV and HV jointing
Use of appropriate IT equipment including TDR, LV Faults sniffer and FFE equipment
Immediate supervision of a working party
Nature and Scope:
The person undertaking this role plays a vital role in the safe and timely restoration of LV & HV supplies. The Company is regulated by various guidelines, and this role is particularly important in ensuring successful compliance with Customer Minutes Lost and Customer Interruption targets. The job holder may be required to work at any location within the UK Power Networks area, initially within the South East Region.
Experience & Qualifications
The following skills and attributes are important to this role
City and Guilds 2339, formally 232,
IOSH Managing Safety or be willing to undertake a course of study to achieve this
Streetworks qualification Units 1, 2, 3 and supervisor
Flexibility and able to work alone and in a team environment
Ability to problem solve in a practical way
Able to work under pressure
Must have a clean driving licence
Desirable
SAP would be advantageous
Personal Characteristics:
The following are important attributes for this role:
Strong safety focus required
Must be customer focused
Must be willing to undertake standby duties
This Troubleperson will report to the field staff supervisor and will work within Network Operations based in our Walton-on-Thames office. You will be a permanent employee in our UK Power Networks team.
You will attract a salary of £49,812 plus Shift Allowance per annum, outer London weighting and a bonus of 3%
If you are successful, you will need to undertake a medical and DBS reference check
Close Date:. 10/08/2026
We also provide the following additional benefits
22 Days Annual Leave plus bank holidays.
Reservist Leave - Additional 18 days full pay and 22 unpaid
Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
Tenancy Loan Deposit Scheme, Season Ticket Loan
Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes
Occupational Health support
Switched On - scheme providing discount on hundreds of retailers' products
Discounted gym membership
Employee Assistance Programme
UK Power Networks
UK Power Networks is the country's biggest electricity distributor, making sure the lights stay on for more than eight million homes and businesses across London, the South East and the East of England.
The company invests more than £600 million in its electricity networks every year, offers extra help to vulnerable customers at times of need, and is undertaking trials to ensure that electricity networks support the transition to a low carbon future. It also moves cables and connects new electricity supplies.
Job Purpose:
The position, working as part of the Croydon & Kingston Area team will be responsible for the restoration of LV supplies on the UK Power Networks LV distribution system, carrying out jointing repairs on the HV and LV cable networks.
After a period of appropriate training, you will be required to carry out the full range of Troubleperson activities including first line response and permanent fault repair work at voltages up to 33kV.
Principal Accountabilities:
Location of faults on the Distribution network
The restoration of HV & LV supplies
Testing and switching on the HV & LV network - and understanding the results of the tests and acting appropriately
Any other relevant jointing duties
Supervision of excavating teams
Understanding operational and 1:500 diagrams
LV and HV jointing
Use of appropriate IT equipment including TDR, LV Faults sniffer and FFE equipment
Immediate supervision of a working party
Nature and Scope:
The person undertaking this role plays a vital role in the safe and timely restoration of LV & HV supplies. The Company is regulated by various guidelines, and this role is particularly important in ensuring successful compliance with Customer Minutes Lost and Customer Interruption targets. The job holder may be required to work at any location within the UK Power Networks area, initially within the South East Region.
Experience & Qualifications
The following skills and attributes are important to this role
City and Guilds 2339, formally 232,
IOSH Managing Safety or be willing to undertake a course of study to achieve this
Streetworks qualification Units 1, 2, 3 and supervisor
Flexibility and able to work alone and in a team environment
Ability to problem solve in a practical way
Able to work under pressure
Must have a clean driving licence
Desirable
SAP would be advantageous
Personal Characteristics:
The following are important attributes for this role:
Strong safety focus required
Must be customer focused
Must be willing to undertake standby duties
Reference: 225420672
https://jobs.careeraddict.com/post/113615583
Troubleperson
Posted on Jul 28, 2026 by CV-Library
Grove, Greater London, Greater London, United Kingdom
Engineering
Immediate Start
£49.8k - £49.8k Annual
Full-Time
82794 - Troubleperson
This Troubleperson will report to the field staff supervisor and will work within Network Operations based in our Walton-on-Thames office. You will be a permanent employee in our UK Power Networks team.
You will attract a salary of £49,812 plus Shift Allowance per annum, outer London weighting and a bonus of 3%
If you are successful, you will need to undertake a medical and DBS reference check
Close Date:. 10/08/2026
We also provide the following additional benefits
22 Days Annual Leave plus bank holidays.
Reservist Leave - Additional 18 days full pay and 22 unpaid
Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
Tenancy Loan Deposit Scheme, Season Ticket Loan
Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes
Occupational Health support
Switched On - scheme providing discount on hundreds of retailers' products
Discounted gym membership
Employee Assistance Programme
UK Power Networks
UK Power Networks is the country's biggest electricity distributor, making sure the lights stay on for more than eight million homes and businesses across London, the South East and the East of England.
The company invests more than £600 million in its electricity networks every year, offers extra help to vulnerable customers at times of need, and is undertaking trials to ensure that electricity networks support the transition to a low carbon future. It also moves cables and connects new electricity supplies.
Job Purpose:
The position, working as part of the Croydon & Kingston Area team will be responsible for the restoration of LV supplies on the UK Power Networks LV distribution system, carrying out jointing repairs on the HV and LV cable networks.
After a period of appropriate training, you will be required to carry out the full range of Troubleperson activities including first line response and permanent fault repair work at voltages up to 33kV.
Principal Accountabilities:
Location of faults on the Distribution network
The restoration of HV & LV supplies
Testing and switching on the HV & LV network - and understanding the results of the tests and acting appropriately
Any other relevant jointing duties
Supervision of excavating teams
Understanding operational and 1:500 diagrams
LV and HV jointing
Use of appropriate IT equipment including TDR, LV Faults sniffer and FFE equipment
Immediate supervision of a working party
Nature and Scope:
The person undertaking this role plays a vital role in the safe and timely restoration of LV & HV supplies. The Company is regulated by various guidelines, and this role is particularly important in ensuring successful compliance with Customer Minutes Lost and Customer Interruption targets. The job holder may be required to work at any location within the UK Power Networks area, initially within the South East Region.
Experience & Qualifications
The following skills and attributes are important to this role
City and Guilds 2339, formally 232,
IOSH Managing Safety or be willing to undertake a course of study to achieve this
Streetworks qualification Units 1, 2, 3 and supervisor
Flexibility and able to work alone and in a team environment
Ability to problem solve in a practical way
Able to work under pressure
Must have a clean driving licence
Desirable
SAP would be advantageous
Personal Characteristics:
The following are important attributes for this role:
Strong safety focus required
Must be customer focused
Must be willing to undertake standby duties
This Troubleperson will report to the field staff supervisor and will work within Network Operations based in our Walton-on-Thames office. You will be a permanent employee in our UK Power Networks team.
You will attract a salary of £49,812 plus Shift Allowance per annum, outer London weighting and a bonus of 3%
If you are successful, you will need to undertake a medical and DBS reference check
Close Date:. 10/08/2026
We also provide the following additional benefits
22 Days Annual Leave plus bank holidays.
Reservist Leave - Additional 18 days full pay and 22 unpaid
Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
Tenancy Loan Deposit Scheme, Season Ticket Loan
Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes
Occupational Health support
Switched On - scheme providing discount on hundreds of retailers' products
Discounted gym membership
Employee Assistance Programme
UK Power Networks
UK Power Networks is the country's biggest electricity distributor, making sure the lights stay on for more than eight million homes and businesses across London, the South East and the East of England.
The company invests more than £600 million in its electricity networks every year, offers extra help to vulnerable customers at times of need, and is undertaking trials to ensure that electricity networks support the transition to a low carbon future. It also moves cables and connects new electricity supplies.
Job Purpose:
The position, working as part of the Croydon & Kingston Area team will be responsible for the restoration of LV supplies on the UK Power Networks LV distribution system, carrying out jointing repairs on the HV and LV cable networks.
After a period of appropriate training, you will be required to carry out the full range of Troubleperson activities including first line response and permanent fault repair work at voltages up to 33kV.
Principal Accountabilities:
Location of faults on the Distribution network
The restoration of HV & LV supplies
Testing and switching on the HV & LV network - and understanding the results of the tests and acting appropriately
Any other relevant jointing duties
Supervision of excavating teams
Understanding operational and 1:500 diagrams
LV and HV jointing
Use of appropriate IT equipment including TDR, LV Faults sniffer and FFE equipment
Immediate supervision of a working party
Nature and Scope:
The person undertaking this role plays a vital role in the safe and timely restoration of LV & HV supplies. The Company is regulated by various guidelines, and this role is particularly important in ensuring successful compliance with Customer Minutes Lost and Customer Interruption targets. The job holder may be required to work at any location within the UK Power Networks area, initially within the South East Region.
Experience & Qualifications
The following skills and attributes are important to this role
City and Guilds 2339, formally 232,
IOSH Managing Safety or be willing to undertake a course of study to achieve this
Streetworks qualification Units 1, 2, 3 and supervisor
Flexibility and able to work alone and in a team environment
Ability to problem solve in a practical way
Able to work under pressure
Must have a clean driving licence
Desirable
SAP would be advantageous
Personal Characteristics:
The following are important attributes for this role:
Strong safety focus required
Must be customer focused
Must be willing to undertake standby duties
Reference: 225420672
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