CareerAddict

Service Advisor

CV-Library

Posted on Jul 23, 2026 by CV-Library
Swindon, Wiltshire, United Kingdom
Automotive
Immediate Start
£30k - £34k Annual
Full-Time
SERVICE ADVISOR
Location: Swindon
Salary: £30,000 Basic Salary | OTE £34,000
Job Type: Full-Time, Permanent

Looking for a role where your customer service skills are recognised, your career can continue to progress, and you can become part of a supportive dealership team?
If you're an experienced Service Advisor looking for your next opportunity, this is an excellent chance to join a busy and well-established dealership in Swindon. Offering a competitive basic salary, achievable bonus, and a friendly working environment, you'll become an integral part of a professional aftersales team that prides itself on delivering outstanding customer service.
As the first point of contact for customers, you'll play a key role in ensuring every customer receives a first-class experience while helping the workshop operate efficiently and profitably.

WHAT'S IN IT FOR YOU?
·£30,000 Basic Salary
·OTE £34,000
·Bonus Scheme
·Ongoing Training & Development
·Career Progression Opportunities
·Supportive Team Environment
·Modern Dealership Facilities
·Stable, Full-Time Permanent Position

THE ROLE
As a Service Advisor, you'll be responsible for delivering an exceptional customer experience while ensuring the smooth day-to-day running of the service department.
Key responsibilities include:
·Booking customer vehicles in for servicing, maintenance, and repairs
·Liaising with the workshop to ensure efficient scheduling and workshop loading
·Keeping customers informed throughout the repair process
·Advising customers on additional work required and associated costs
·Upselling service plans, maintenance work, and aftersales products where appropriate
·Preparing estimates, invoices, and service documentation accurately
·Working closely with the workshop team to ensure vehicles are completed on time
·Delivering outstanding customer service from vehicle drop-off through to collection

ABOUT YOU
We're keen to hear from candidates who can demonstrate:
·Previous experience as a Service Advisor within the automotive industry
·Experience using Kerridge, 1Link, Pinnacle, or a similar Dealer Management System (DMS)
·A proven track record of upselling additional work, service plans, and aftersales products
·Excellent customer service and communication skills
·Strong organisational skills with the ability to work effectively in a busy environment
·A positive, professional, and team-focused attitude
·Full UK Manual Driving Licence (subject to licence checks)
Alternative job titles may include: Service Advisor, Senior Service Advisor, Aftersales Advisor, Customer Service Advisor, Service Reception Advisor or Automotive Service Advisor.

APPLY TODAY
This is an excellent opportunity to join a successful dealership that values exceptional customer service, invests in its people, and offers genuine opportunities for long-term career progression.
If you're an experienced Service Advisor looking for your next challenge, we'd love to hear from you.

Interested in finding out more? Apply today or contact Howard at Auto Skills for a confidential discussion about this Service Advisor opportunity, quoting job reference 54299

Reference: 225408192

https://jobs.careeraddict.com/post/113600559
CV-Library

Service Advisor

CV-Library

Posted on Jul 23, 2026 by CV-Library

Print
Swindon, Wiltshire, United Kingdom
Automotive
Immediate Start
£30k - £34k Annual
Full-Time
SERVICE ADVISOR
Location: Swindon
Salary: £30,000 Basic Salary | OTE £34,000
Job Type: Full-Time, Permanent

Looking for a role where your customer service skills are recognised, your career can continue to progress, and you can become part of a supportive dealership team?
If you're an experienced Service Advisor looking for your next opportunity, this is an excellent chance to join a busy and well-established dealership in Swindon. Offering a competitive basic salary, achievable bonus, and a friendly working environment, you'll become an integral part of a professional aftersales team that prides itself on delivering outstanding customer service.
As the first point of contact for customers, you'll play a key role in ensuring every customer receives a first-class experience while helping the workshop operate efficiently and profitably.

WHAT'S IN IT FOR YOU?
·£30,000 Basic Salary
·OTE £34,000
·Bonus Scheme
·Ongoing Training & Development
·Career Progression Opportunities
·Supportive Team Environment
·Modern Dealership Facilities
·Stable, Full-Time Permanent Position

THE ROLE
As a Service Advisor, you'll be responsible for delivering an exceptional customer experience while ensuring the smooth day-to-day running of the service department.
Key responsibilities include:
·Booking customer vehicles in for servicing, maintenance, and repairs
·Liaising with the workshop to ensure efficient scheduling and workshop loading
·Keeping customers informed throughout the repair process
·Advising customers on additional work required and associated costs
·Upselling service plans, maintenance work, and aftersales products where appropriate
·Preparing estimates, invoices, and service documentation accurately
·Working closely with the workshop team to ensure vehicles are completed on time
·Delivering outstanding customer service from vehicle drop-off through to collection

ABOUT YOU
We're keen to hear from candidates who can demonstrate:
·Previous experience as a Service Advisor within the automotive industry
·Experience using Kerridge, 1Link, Pinnacle, or a similar Dealer Management System (DMS)
·A proven track record of upselling additional work, service plans, and aftersales products
·Excellent customer service and communication skills
·Strong organisational skills with the ability to work effectively in a busy environment
·A positive, professional, and team-focused attitude
·Full UK Manual Driving Licence (subject to licence checks)
Alternative job titles may include: Service Advisor, Senior Service Advisor, Aftersales Advisor, Customer Service Advisor, Service Reception Advisor or Automotive Service Advisor.

APPLY TODAY
This is an excellent opportunity to join a successful dealership that values exceptional customer service, invests in its people, and offers genuine opportunities for long-term career progression.
If you're an experienced Service Advisor looking for your next challenge, we'd love to hear from you.

Interested in finding out more? Apply today or contact Howard at Auto Skills for a confidential discussion about this Service Advisor opportunity, quoting job reference 54299
Print

Reference: 225408192

Share this job:
CareerAddict

Alert me to jobs like this:

Amplify your job search:

CV/résumé help

Increase interview chances with our downloads and specialist services.

CV Help

Expert career advice

Increase interview chances with our downloads and specialist services.

Visit Blog

Job compatibility

Increase interview chances with our downloads and specialist services.

Start Test

Similar Jobs

Customer Service Advisor - Maternity Cover

Swindon, Wiltshire, United Kingdom

Service Advisor

Salisbury, Wiltshire, United Kingdom

Service Advisor

Chippenham, Wiltshire, United Kingdom

Service Advisor

Lydiard Tregoze, Wiltshire, United Kingdom