Partnership Manager

Partnership Manager
Southampton - covering the South of England
About Us
At Medstrom, we’re improving patient outcomes by delivering proven, high-quality medical solutions to the NHS and healthcare providers across the UK. As an employee-owned business, every member of our team plays a part in our success, and shares in it.
We’re now looking for a commercially driven Partnership Manager to develop key NHS relationships across the South of England, for Medstrom accounts in Southampton, Portsmouth, Brighton, Dorset and London.
The Benefits
- Starting salary of £42,000 - £45,000 (depending on experience) + bonus potential
- Company car or car allowance
- 33 days’ annual leave entitlement
- Contributory Pension scheme
- Discounts and cashback on shopping, supermarkets, and holidays
- Full Induction with great training and support
- Birthday gift
- Salary sacrifice schemes, including Cycle to Work
- Death in Service benefit provided
- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company
The Role
As a Partnership Manager, you will manage key contracted Medstrom accounts and identify/develop new business opportunities within these accounts.
You will develop, maintain, and address customers' needs and concerns as quickly and effectively as possible whilst engaging internal resources to best meet the needs of the customer.
- Manage and grow key NHS accounts, ensuring KPIs and high satisfaction levels.
- Build and maintain senior stakeholder relationships across Trusts.
- Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.
- Deliver solutions aligned to customer needs and objectives.
- Identify and develop new commercial opportunities within existing contracts.
- Track performance metrics and analyse product usage to drive improvement.
Working 37.5 hours per week, Monday to Friday.
About You
To be considered as a Partnership Manager, you will need:
- Strong senior account management experience, preferably within Medical Devices
- Strong market knowledge to help identify opportunities for the business
- Proven ability to grow existing accounts
- Excellent communication and stakeholder management
- Extensive and demonstrable contract/service management experience at a senior NHS level with proven results
- Computer literacy with Microsoft Office applications
- Data analysis skills, including Power BI desirable
- Experience of tendering/operating leases/contract implementation an advantage
- Hold and maintain a full UK driving licence
Why Medstrom
Established in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the industry. This allows each employee to have a vested interest in the company, where we can all contribute to and share in the company’s success.
In addition to the salary and related benefits, you will join a company that has grown extensively within the last five years and, through our unique ownership model, is continuing to grow, whilst offering great career opportunities for those who are keen to progress.
Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
Medstrom operates a zero-tolerance policy to any harassment of any kind towards our colleagues