Customer Service Administrator
Posted on Jul 16, 2026 by CV-Library
Tipton, West Midlands (County), United Kingdom
Admin & Secretarial
Immediate Start
£28k - £31k Annual
Full-Time
Administrator
The Operations Administrator will provide high levels of customer service by driving business objectives on delivery, profitability, budget sales and resource management.
Main Duties
Assisting management with the day-to-day workshop activities, including quality, H&S and environmental activities.
Administration of day-to-day processes, orders, quotes, route cards, sales orders, etc.
Processing daily activities through the business EMIR system.
Management of WIP through regular review meetings.
Work scheduling for both day and night shift (cover only).
Control of purchasing for your area of responsibility.
Supporting forecasting with the Machine Shop Manager.
Ensuring excellent quality standards through final inspection and pass-off process.
Ensuring company processes and procedures are followed.
Working to ISO 9001, ISO 14001 and ISO 45001 standards.
Providing high levels of customer service and communication.
Maintaining good plant efficiency and reducing downtime.
Covering other roles within your department during absence.
The ideal candidates will have the following skills and experience:
Strong communication skills.
Strong administrative skills and ability to multitask.
Customer service orientated.
Capable client relationship manager.
IT literate and administratively competent.
Commercial awareness with an understanding of profit performance would be advantageous.
Familiar with quality, health, safety and environmental standards.
Natural team player.
GCSE or equivalent
In return the company will provide 25 days’ holiday plus bank holidays, an extremely busy work environment where 2 days won’t be the same and the chance to join a company who is doing very well
The Operations Administrator will provide high levels of customer service by driving business objectives on delivery, profitability, budget sales and resource management.
Main Duties
Assisting management with the day-to-day workshop activities, including quality, H&S and environmental activities.
Administration of day-to-day processes, orders, quotes, route cards, sales orders, etc.
Processing daily activities through the business EMIR system.
Management of WIP through regular review meetings.
Work scheduling for both day and night shift (cover only).
Control of purchasing for your area of responsibility.
Supporting forecasting with the Machine Shop Manager.
Ensuring excellent quality standards through final inspection and pass-off process.
Ensuring company processes and procedures are followed.
Working to ISO 9001, ISO 14001 and ISO 45001 standards.
Providing high levels of customer service and communication.
Maintaining good plant efficiency and reducing downtime.
Covering other roles within your department during absence.
The ideal candidates will have the following skills and experience:
Strong communication skills.
Strong administrative skills and ability to multitask.
Customer service orientated.
Capable client relationship manager.
IT literate and administratively competent.
Commercial awareness with an understanding of profit performance would be advantageous.
Familiar with quality, health, safety and environmental standards.
Natural team player.
GCSE or equivalent
In return the company will provide 25 days’ holiday plus bank holidays, an extremely busy work environment where 2 days won’t be the same and the chance to join a company who is doing very well
Reference: 225380698
https://jobs.careeraddict.com/post/113569197
Customer Service Administrator
Posted on Jul 16, 2026 by CV-Library
Tipton, West Midlands (County), United Kingdom
Admin & Secretarial
Immediate Start
£28k - £31k Annual
Full-Time
Administrator
The Operations Administrator will provide high levels of customer service by driving business objectives on delivery, profitability, budget sales and resource management.
Main Duties
Assisting management with the day-to-day workshop activities, including quality, H&S and environmental activities.
Administration of day-to-day processes, orders, quotes, route cards, sales orders, etc.
Processing daily activities through the business EMIR system.
Management of WIP through regular review meetings.
Work scheduling for both day and night shift (cover only).
Control of purchasing for your area of responsibility.
Supporting forecasting with the Machine Shop Manager.
Ensuring excellent quality standards through final inspection and pass-off process.
Ensuring company processes and procedures are followed.
Working to ISO 9001, ISO 14001 and ISO 45001 standards.
Providing high levels of customer service and communication.
Maintaining good plant efficiency and reducing downtime.
Covering other roles within your department during absence.
The ideal candidates will have the following skills and experience:
Strong communication skills.
Strong administrative skills and ability to multitask.
Customer service orientated.
Capable client relationship manager.
IT literate and administratively competent.
Commercial awareness with an understanding of profit performance would be advantageous.
Familiar with quality, health, safety and environmental standards.
Natural team player.
GCSE or equivalent
In return the company will provide 25 days’ holiday plus bank holidays, an extremely busy work environment where 2 days won’t be the same and the chance to join a company who is doing very well
The Operations Administrator will provide high levels of customer service by driving business objectives on delivery, profitability, budget sales and resource management.
Main Duties
Assisting management with the day-to-day workshop activities, including quality, H&S and environmental activities.
Administration of day-to-day processes, orders, quotes, route cards, sales orders, etc.
Processing daily activities through the business EMIR system.
Management of WIP through regular review meetings.
Work scheduling for both day and night shift (cover only).
Control of purchasing for your area of responsibility.
Supporting forecasting with the Machine Shop Manager.
Ensuring excellent quality standards through final inspection and pass-off process.
Ensuring company processes and procedures are followed.
Working to ISO 9001, ISO 14001 and ISO 45001 standards.
Providing high levels of customer service and communication.
Maintaining good plant efficiency and reducing downtime.
Covering other roles within your department during absence.
The ideal candidates will have the following skills and experience:
Strong communication skills.
Strong administrative skills and ability to multitask.
Customer service orientated.
Capable client relationship manager.
IT literate and administratively competent.
Commercial awareness with an understanding of profit performance would be advantageous.
Familiar with quality, health, safety and environmental standards.
Natural team player.
GCSE or equivalent
In return the company will provide 25 days’ holiday plus bank holidays, an extremely busy work environment where 2 days won’t be the same and the chance to join a company who is doing very well
Reference: 225380698
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