Aftersales Advisor

We are representing a well-established, family-owned dealership located in Hurst and Berkshire, seeking a dedicated Aftersales Advisor.

This role offers an excellent opportunity for an experienced motor trade professional to contribute to a reputable business representing multiple trusted brands, including Subaru, MG, and Triumph motorcycles. The Aftersales Advisor will be instrumental in delivering exceptional customer service and ensuring efficient workshop operations.

Benefits of a Aftersales Advisor:

Competitive basic salary up to £32,000 per annum, with an OTE of approximately £35,000
Company pension scheme
20 days holiday plus bank holidays
Opportunities for professional development and career progression
Stable, supportive work environment
Ongoing training and development initiativesDuties of a Aftersales Advisor:

Act as the primary point of contact for customers requiring vehicle servicing, maintenance, and repairs
Build strong customer relationships through professional communication and excellent customer service
Prepare accurate job cards and schedule workshop bookings to maximise technician productivity
Keep customers informed throughout the repair process with regular updates
Promote manufacturer service plans, maintenance packages, and additional repair opportunities
Obtain customer authorisation for any extra work prior to commencing repairs
Produce detailed estimates, raise invoices, and explain work upon vehicle collection
Maintain accurate customer and vehicle records in compliance with company standards
Handle administrative tasks including payments, customer records, and warranty administration accuratelyRequirements of a Aftersales Advisor:

Previous experience as a Service Advisor or Warranty Administrator within the motor trade
Full UK driving licence
Excellent communication and customer service skills
Proven ability to meet sales and customer satisfaction targets
Strong organisational and administrative skills
Ability to operate efficiently in a busy workshop environment
Motivation to succeed and deliver high standards of serviceThis Aftersales Advisor position is ideal for a motivated individual seeking to advance their career within a reputable dealership. If you meet the criteria and are eager to join a well-respected business with a strong market presence, we encourage you to express your interest.

Contact Dee Hogger, Automotive Recruitment Specialist at Perfect Placement covering Berkshire and Hurst today to discover more about this fantastic Aftersales Advisor opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today