Hate Crime Triage Worker
Posted on Jul 15, 2026 by CV-Library
Candlewick, City and County of the City of London, United Kingdom
Not-for-Profit
Immediate Start
£15 - £20 Hourly
Temporary
Role: Hate Crime Triage, Worker
Based: City of London – Talbot Court / Remote
Rate: £15.50ph PAYE or £20ph umb
Start Date: ASAP
Duration: Temporary ongoing
Hours: 35 hours per week – Remote
Our client, a specialist LGBT+ anti-abuse charity is looking for several temporary Hate Crime Triage Workers to join their team. The Hate Crime Triage Worker will provide triage calls, one-off interventions, referrals, and signposting to hate crime survivors of all strands (race, religion, sexual orientation, disability, and gender identity) at mixed risk of harm (high, medium, and low).
Synopsis of duties:
Provide trauma-informed, non-judgemental one-off support to victims, including signposting and referrals into advocacy or other partnership advocacy agencies.
Make contact with victims in the timeframes set by funders, and complete required administrative tasks on the CRM system, Salesforce.
Collect and record monitoring data on all calls, emails, and other enquiries as required.
Flag safeguarding concerns and action these as appropriate, with guidance from the Advocacy & Support Manager.
Essential Requirements
Experience of triage and supporting survivors of abuse and/or crime.
Strong understanding of safeguarding vulnerable people in a multi-agency context.
Knowledge of the safety and risk issues associated with being a victim or survivor of violence or abuse.
Strong understanding of the needs of LGBT+ survivors of abuse (hate crime, domestic abuse, sexual violence, etc.).
Strong understanding of the needs of marginalised people facing hate crime (racist hate crime, religiously motivated hate crime, disability hate, homophobic and transphobic hate crime).
Strong and demonstrable commitment to inclusive practice when working with people from diverse backgrounds.
Ability to work in a fast-paced and target-driven environment.
Excellent listening, communication, and email-writing skills.
Professional and supportive phone manner.
DBS dated within the last 12 months or on the update service**This post is only available to applicants from the LGBTQ+ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement.
Supporting Futures Consulting acts as both an employer and an agency
Based: City of London – Talbot Court / Remote
Rate: £15.50ph PAYE or £20ph umb
Start Date: ASAP
Duration: Temporary ongoing
Hours: 35 hours per week – Remote
Our client, a specialist LGBT+ anti-abuse charity is looking for several temporary Hate Crime Triage Workers to join their team. The Hate Crime Triage Worker will provide triage calls, one-off interventions, referrals, and signposting to hate crime survivors of all strands (race, religion, sexual orientation, disability, and gender identity) at mixed risk of harm (high, medium, and low).
Synopsis of duties:
Provide trauma-informed, non-judgemental one-off support to victims, including signposting and referrals into advocacy or other partnership advocacy agencies.
Make contact with victims in the timeframes set by funders, and complete required administrative tasks on the CRM system, Salesforce.
Collect and record monitoring data on all calls, emails, and other enquiries as required.
Flag safeguarding concerns and action these as appropriate, with guidance from the Advocacy & Support Manager.
Essential Requirements
Experience of triage and supporting survivors of abuse and/or crime.
Strong understanding of safeguarding vulnerable people in a multi-agency context.
Knowledge of the safety and risk issues associated with being a victim or survivor of violence or abuse.
Strong understanding of the needs of LGBT+ survivors of abuse (hate crime, domestic abuse, sexual violence, etc.).
Strong understanding of the needs of marginalised people facing hate crime (racist hate crime, religiously motivated hate crime, disability hate, homophobic and transphobic hate crime).
Strong and demonstrable commitment to inclusive practice when working with people from diverse backgrounds.
Ability to work in a fast-paced and target-driven environment.
Excellent listening, communication, and email-writing skills.
Professional and supportive phone manner.
DBS dated within the last 12 months or on the update service**This post is only available to applicants from the LGBTQ+ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement.
Supporting Futures Consulting acts as both an employer and an agency
Reference: 225376271
https://jobs.careeraddict.com/post/113564146
Hate Crime Triage Worker
Posted on Jul 15, 2026 by CV-Library
Candlewick, City and County of the City of London, United Kingdom
Not-for-Profit
Immediate Start
£15 - £20 Hourly
Temporary
Role: Hate Crime Triage, Worker
Based: City of London – Talbot Court / Remote
Rate: £15.50ph PAYE or £20ph umb
Start Date: ASAP
Duration: Temporary ongoing
Hours: 35 hours per week – Remote
Our client, a specialist LGBT+ anti-abuse charity is looking for several temporary Hate Crime Triage Workers to join their team. The Hate Crime Triage Worker will provide triage calls, one-off interventions, referrals, and signposting to hate crime survivors of all strands (race, religion, sexual orientation, disability, and gender identity) at mixed risk of harm (high, medium, and low).
Synopsis of duties:
Provide trauma-informed, non-judgemental one-off support to victims, including signposting and referrals into advocacy or other partnership advocacy agencies.
Make contact with victims in the timeframes set by funders, and complete required administrative tasks on the CRM system, Salesforce.
Collect and record monitoring data on all calls, emails, and other enquiries as required.
Flag safeguarding concerns and action these as appropriate, with guidance from the Advocacy & Support Manager.
Essential Requirements
Experience of triage and supporting survivors of abuse and/or crime.
Strong understanding of safeguarding vulnerable people in a multi-agency context.
Knowledge of the safety and risk issues associated with being a victim or survivor of violence or abuse.
Strong understanding of the needs of LGBT+ survivors of abuse (hate crime, domestic abuse, sexual violence, etc.).
Strong understanding of the needs of marginalised people facing hate crime (racist hate crime, religiously motivated hate crime, disability hate, homophobic and transphobic hate crime).
Strong and demonstrable commitment to inclusive practice when working with people from diverse backgrounds.
Ability to work in a fast-paced and target-driven environment.
Excellent listening, communication, and email-writing skills.
Professional and supportive phone manner.
DBS dated within the last 12 months or on the update service**This post is only available to applicants from the LGBTQ+ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement.
Supporting Futures Consulting acts as both an employer and an agency
Based: City of London – Talbot Court / Remote
Rate: £15.50ph PAYE or £20ph umb
Start Date: ASAP
Duration: Temporary ongoing
Hours: 35 hours per week – Remote
Our client, a specialist LGBT+ anti-abuse charity is looking for several temporary Hate Crime Triage Workers to join their team. The Hate Crime Triage Worker will provide triage calls, one-off interventions, referrals, and signposting to hate crime survivors of all strands (race, religion, sexual orientation, disability, and gender identity) at mixed risk of harm (high, medium, and low).
Synopsis of duties:
Provide trauma-informed, non-judgemental one-off support to victims, including signposting and referrals into advocacy or other partnership advocacy agencies.
Make contact with victims in the timeframes set by funders, and complete required administrative tasks on the CRM system, Salesforce.
Collect and record monitoring data on all calls, emails, and other enquiries as required.
Flag safeguarding concerns and action these as appropriate, with guidance from the Advocacy & Support Manager.
Essential Requirements
Experience of triage and supporting survivors of abuse and/or crime.
Strong understanding of safeguarding vulnerable people in a multi-agency context.
Knowledge of the safety and risk issues associated with being a victim or survivor of violence or abuse.
Strong understanding of the needs of LGBT+ survivors of abuse (hate crime, domestic abuse, sexual violence, etc.).
Strong understanding of the needs of marginalised people facing hate crime (racist hate crime, religiously motivated hate crime, disability hate, homophobic and transphobic hate crime).
Strong and demonstrable commitment to inclusive practice when working with people from diverse backgrounds.
Ability to work in a fast-paced and target-driven environment.
Excellent listening, communication, and email-writing skills.
Professional and supportive phone manner.
DBS dated within the last 12 months or on the update service**This post is only available to applicants from the LGBTQ+ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement.
Supporting Futures Consulting acts as both an employer and an agency
Reference: 225376271
Share this job:
Alert me to jobs like this:
Amplify your job search:
Expert career advice
Increase interview chances with our downloads and specialist services.
Visit Blog