Aftersales Administrator

We are recruiting a Aftersales Administrator on behalf of a reputable multi-franchise approved car dealership located in Chippenham, Wiltshire. This is an excellent opportunity for a skilled and experienced professional to join a well-established team within a busy Service Department.

Benefits:

Salary of approximately £30,000 per annum, dependent on experience
30 days annual leave, inclusive of bank holidays
Workplace pension scheme
Access to manufacturer-accredited training programmes
Career development and progression opportunities within a long-standing local dealer group
Staff purchase discounts
Monday to Friday working hoursDuties of an Aftersales Administrator:

Prepare and submit warranty claims to manufacturers for payment
Check and clear weekly warranty statements, query overdue claims, and resolve payment discrepancies
Ensure all warranty documentation aligns with manufacturers’ guidelines
Prepare accurate invoices and warranty claims based on claim deals and departmental standards
Complete repair order documentation thoroughly and correctly as an Aftersales Administrator
Manage policy claims promptly and ensure customer reimbursements are accurate
Maintain control over displaced materials returned to manufacturers
Reconcile warranty credits and address discrepancies efficiently
Assist with general administrative duties within the Service DepartmentRequirements of an Aftersales Administrator:

Previous experience in an administrative role within the automotive industry, with specific knowledge of vehicle warranty administration
Strong organisational skills with the ability to prioritise conflicting demands in a fast-paced environment
Excellent interpersonal skills, capable of building cooperative relationships with colleagues and customers
Familiarity with dealer management systems such as Kerridge/Keyloop is advantageous but not essentialThis Aftersales Administrator role offers an attractive salary package and opportunities for career growth within a respected dealership group. Our client values dedication and professionalism, providing a supportive environment for ongoing development.

Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Chippenham and Wiltshire, today to discover more about this fantastic Aftersales Administrator opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today