Scheduler/Planner

Planner / Scheduler

Location: Sheffield

Job Type: Full-Time, Contract

We are currently recruiting for an experienced Planner / Scheduler to join a well-established contractor operating within the Social Housing sector. This is a fast-paced role supporting planned maintenance, repairs, compliance, and refurbishment programmes across occupied properties.

The successful candidate will play a key role in coordinating operatives, managing appointments, and ensuring works are delivered efficiently while maintaining excellent customer service standards.

Key Responsibilities

Planning and scheduling daily workloads for operatives and subcontractors.

Managing diaries to maximise productivity and minimise travel time.

Allocating responsive repairs, planned works, and maintenance appointments.

Monitoring job progress and rescheduling works where required.

Liaising with tenants, clients, site teams, and contractors to coordinate appointments.

Ensuring all works are completed within agreed service level agreements (SLAs) and KPIs.

Updating internal systems with accurate job information and appointment details.

Tracking outstanding works and ensuring follow-on appointments are arranged promptly.

Producing reports on productivity, work volumes, and performance.

Handling inbound and outbound calls relating to repairs and maintenance schedules.

Escalating issues that may impact service delivery.

Supporting contract managers with resource planning and workforce allocation.

Requirements

Previous experience working as a Planner, Scheduler, Works Planner, Repairs Planner, Resource Planner, or Maintenance Scheduler.

Experience within Social Housing, Property Services, Construction, Facilities Management, or Maintenance environments.

Strong organisational and time management skills.

Excellent communication and customer service abilities.

Ability to work effectively in a fast-paced environment.

Proficient in Microsoft Office and scheduling systems.

Experience using systems such as DRS, Opti-Time, Dynamics, Northgate, Job Manager, or similar would be advantageous.

What's on Offer

Competitive salary package.

Company benefits scheme.

Career development opportunities.

Supportive and collaborative working environment.

Opportunity to join a growing and reputable organisation within the Social Housing sector.

If you are an organised and proactive Planner / Scheduler looking for your next opportunity within Social Housing, we would love to hear from you