Service Administrator

Service Administrator
Sandy, Bedfordshire
£28 £30k (dep on exp)
Hours: Monday – Thursday 8.30am – 5pm
Friday 8.30am – 4pm

We are currently looking for Service Administrator to join a Research and Development company based in Sandy, Bedfordshire.

We are looking for someone who has strong administrative and previous experience working in a service department involved in activities such as, spare parts ordering, inventory control, customer communication, and maintenance of service records

This is a varied role where you'll support customers, engineers and suppliers, coordinating service activities, processing spare parts orders and helping ensure a first-class customer experience.

The Role

Coordinate service visits and engineer schedules
Process service requests, quotations and work orders
Handle spare parts enquiries and customer orders
Liaise with suppliers to source parts and manage deliveries
Monitor stock levels and maintain accurate records
Provide customers with updates on service activities and order status
Maintain information within ERP/CRM systems Experience Required
Previous experience in a Service Administrator, Service Coordinator, Engineering Administrator, Parts Administrator or similar role
Strong customer service and communication skills
Good organisational and administration abilities
Experience using Microsoft Office and ERP/CRM systems
Engineering, manufacturing or technical industry experience would be advantageous
Sound like you?
If so, please do not hesitate to get in contact with Adam Mayne at Vector Recruitment Ltd on (phone number removed) or (url removed)