Service Administrator

We are currently seeking a professional and experienced Vehicle Service Administrator to join our client’s reputable commercial vehicle dealer group based in Salisbury, Wiltshire. Our client, a leading commercial vehicle dealer group with 12 centres, is planning an imminent move from Salisbury to a new site in Andover. The Vehicle Service Administrator role plays a vital part in the smooth running of the service department, supporting workshop operations and ensuring high levels of customer satisfaction.

Benefits:

Starting salary between £28,000 and £31,000 per annum, dependent on experience
22 days annual leave plus 8 bank holidays, increasing with service
Enhanced annual leave entitlements
Employer pension scheme
Healthcare benefits
Employee discounts on holidays, entertainment, and shopping
Full manufacturer-accredited training
Long-term career development within a prominent UK dealer group
42.5-hour week, Monday to Friday, 8:00am-5:00pmDuties of a Service Administrator:

Scheduling service engineers and coordinating daily workloads
Handling customer and supplier calls and emails promptly and professionally
Preparing job cards, service reports, estimates, and relevant documentation
Maintaining accurate service records and database management
Raising purchase orders and processing invoices
Liaising with engineers, customers, and internal departments to ensure proactive communication
Assisting the Workshop Manager with general administrative tasks
Supporting the smooth operation of the service department and ensuring excellent customer service standardsRequirements of a Service Administrator:

Previous experience in an administrative or service support role within the automotive or similar industry
Strong organisational skills with keen attention to detail
Confident communication, both written and verbal
IT literate, with the ability to prioritise tasks and operate efficiently under pressure
Customer-focused approach with a professional and friendly demeanour
Residing within a reasonable commuting distance of Salisbury and Andover due to the relocation of the centreThis is an excellent opportunity for a dedicated Vehicle Service Administrator seeking a stable career within a leading commercial vehicle group. The successful individual will benefit from comprehensive manufacturer training and the chance to grow within a well-respected business.

Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Salisbury and Wiltshire, today to discover more about this fantastic Service Administrator opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today