Ocean Import Operator

Job Title: Ocean Imports Operator

Location: Manchester

Salary: Up to £38,000 (Depending on experience)

An established global freight forwarding leader is looking for a motivated, detail-oriented logistics professional to join their high-volume Manchester team. Shifting focus to international inbound freight, this role gives you complete ownership of deep-sea import consignments from initial booking through to final arrival, prioritizing strict compliance and top-tier client satisfaction

Key Responsibilities

* End-to-End Import Management: Oversee the daily tracking and execution of ocean import files (both FCL and LCL) from origin to final destination

* Customs & Documentation: Manage crucial import paperwork, process customs declarations, and clear bills of lading, ensuring all regulatory requirements are met

* Vendor Coordination: Partner closely with shipping lines, overseas agents, hauliers, and customs brokers to secure spot rates and ensure smooth transit

* Client Advisory: Serve as the main point of contact for key accounts, delivering real-time milestone updates and resolving logistical bottlenecks proactively

* Financial Oversight: Handle job costing, execute accurate billing, and closely monitor file profitability

What We Look For

* Background: Solid, hands-on experience in Ocean Import Operations within a freight forwarding setup

* Expertise: A thorough understanding of import customs clearance, Incoterms, and deep-sea shipping documentation

* Software: Familiarity with freight management systems (such as CargoWise One or equivalent platforms) is an advantage

* Skills: Excellent communication skills, a proactive approach to problem-solving, and the ability to maintain accuracy in a fast-paced environment

Benefits & Perks

* Competitive salary package up to £38,000 based on your experience level

* Clear opportunities for career advancement within a vast international network

* Comprehensive company benefits package and a generous annual leave allowance