*SAP Customer Service Functional Consultant - Europe - Remote*

Here at RED, we are looking for an SAP Customer Service Functional Consultant - to start on an S/4 HANA implementation project for one of our global end clients.

The consultant is expected to start August 2026 and for an initial 6 months contract with a possibility of extension. The project will be a fully remote position.

Role:

Provide hands-on functional expertise and coordination to ensure upskilling during the Customer Service roll-outs. This role bridges regional deployment leadership and local affiliates, driving user enablement.

Requirements:

• Deep understanding of End-to-End (E2E) Service workflows and technical systems (eg, SAP, REXIS, BTP).
• Proven ability to coordinate across cross-functional Agile Release Trains (ARTs) and key stakeholder groups
• Proactive approach to continuous learning and ability to translate global processes into actionable local improvement plans

Responsibilities:

Facilitates, training, deployment readiness, user adoption, and post-Go-Live support

for SAP Customer Service rollouts.

Affiliate Preparation:

Conduct local setup assessments, Change Impact Assessments (CIA), and facilitate role

mapping to ensure deployment readiness.

Training & Enablement:

Execute "Train-the-Trainer" sessions, monitor learning progress, and guide local Subject

Matter Experts (SMEs) through to Go-Live.

If you are interested, please send me your updated CV to (see below) for immediate consideration.

Kind regards,