Service Manager

We are currently recruiting for a highly motivated and experienced Service Manager to join a well-established dealership in Cambridge. This is an excellent opportunity for a skilled professional to lead the service department, enhance customer satisfaction, and contribute to the ongoing success of the business.
Our client is seeking a Service Manager who can effectively manage a dedicated team, oversee workshop operations, and ensure the delivery of high-quality vehicle repairs. The successful individual will promote a positive working environment, develop efficient service strategies, and meet business targets within a reputable dealership setting in Cambridge.

Benefits of the Service Manager:

Competitive basic salary of £45,000 with an OTE of £67,000
33 days holiday, including bank holidays, to enjoy time off
Company car scheme
Industry-leading family-friendly policies supporting work-life balance
Company pension scheme
Ongoing training and development opportunities
Cycle-to-work scheme
Access to 24/7 healthcare professionals for support and advice
Paid community volunteer days
Share purchase scheme for long-term financial planning
Retail discounts on vehicles, servicing, and accessoriesDuties of the Service Manager:

Lead, motivate, and support the service team to deliver outstanding customer service
Oversee workshop operations to ensure efficiency, profitability, and health & safety compliance
Manage all service bookings, ensuring customer expectations are exceeded
Maintain high standards of vehicle repairs and service quality
Implement and develop department strategies to meet all targets
Build and sustain strong customer relationships to encourage loyalty
Conduct performance appraisals and identify training needs within the team
Collaborate with the aftersales team to maximise revenue opportunities
Stay informed of manufacturer guidelines, industry developments, and best practicesRequirements of the Service Manager:

Proven experience as a Service Manager or in a similar senior role in the motor trade
Strong leadership, team management, and organisational skills
Excellent communication abilities
Full UK driving licence
Working knowledge of vehicle diagnostics, repairs, and customer service standards
Ability to meet targets and drive performance within the service departmentContact Danielle Axtell-Carty, Automotive Recruitment Specialist at Perfect Placement covering Cambridge and Cambridgeshire, today to discover more about this fantastic opportunity.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career