Contract Manager

Contract Manager

Social Housing Refurbishment

Full-time | Permanent

London

£65,000 - £75,000 + Package (DOE)

Contract Manager job available delivering planned maintenance and refurbishment works across occupied social housing properties throughout London, offering the opportunity to join a well-established contractor with a strong pipeline of Housing Association and Local Authority projects.

The Role

This is an excellent opportunity for an experienced Contract Manager to take full operational responsibility for the delivery of multiple social housing refurbishment contracts across London.

Managing Site Managers, Resident Liaison Officers, commercial teams, and subcontractors, you will ensure projects are delivered safely, on programme, within budget, and to the highest standards of quality and customer satisfaction. You will be the key point of contact for clients, driving performance across all operational, commercial, and contractual aspects of the contracts.

Key Responsibilities

Lead the delivery of multiple planned maintenance and refurbishment contracts across occupied social housing properties

Manage Site Managers, Resident Liaison Officers, and operational teams to ensure successful project delivery

Take full responsibility for contract performance, ensuring projects are delivered safely, on programme, within budget, and to agreed KPIs

Build and maintain strong relationships with Housing Associations, Local Authorities, consultants, and client representatives

Monitor programme performance, identify risks, and implement mitigation strategies to minimise delays and maximise efficiency

Work closely with Quantity Surveyors to manage commercial performance, valuations, cost reporting, variations, and financial forecasting

Ensure compliance with contractual obligations, health & safety legislation, company procedures, and quality management systems

Review project performance through regular site visits, progress meetings, and performance reporting

Support the development and performance management of operational teams through coaching and mentoring

Drive high levels of resident satisfaction, ensuring works are delivered with minimal disruption within occupied environments

Manage subcontractor performance, procurement, and supply chain relationships

Ensure accurate reporting on contract performance, financials, health & safety, and client KPIs

Requirements

Proven experience as a Contract Manager delivering social housing refurbishment, planned maintenance, or capital works contracts

Experience managing multiple live projects across occupied residential properties

Strong understanding of social housing construction, planned maintenance, and refurbishment programmes

Excellent client-facing skills with the ability to develop long-term relationships with Housing Associations and Local Authorities

Strong commercial awareness with experience working alongside Quantity Surveyors to manage contract profitability

Excellent leadership, organisational, and people management skills

Strong knowledge of health & safety legislation, quality standards, and contract management processes

Proactive, solutions-focused approach with the ability to manage multiple priorities effectively

Essential Qualifications

SMSTS

NVQ Level 6 in Construction Site Management (or equivalent)

CSCS Card

First Aid at Work

Asbestos Awareness

Full UK Driving Licence

Package & Benefits

£65,000 - £75,000 + package (DOE)

Company car or car allowance

Bonus scheme

Long-term secured social housing work pipeline

Opportunity to join a well-established and respected contractor

This Contract Manager role offers the opportunity to lead multiple social housing refurbishment contracts for a leading contractor, delivering internal and external improvement works within occupied homes while benefiting from long-term career progression, commercial responsibility, and a secure pipeline of work. Apply now for immediate consideration