Operations Administrator

Operations Administrator
Bedford
£28,000
Full Time / Permanent / Mon to Fri – 40 hours

Are you an experienced Service Scheduler ?

Would you describe yourself as a customer focused individual with positive communication skills?

Attega Group is currently working with a leading Pump company who are actively seeking an Operations Administrator with Engineer scheduling experience.

The role is allocating the correct engineering resource to each pre-planned maintenance job task, to address any amendments that may be required, to track confirm jobs ahead of the week in-which they are due, and to follow-up with the engineers for pre-planned maintenance job completion ensuring all records are collated.

In return, our client is offering a basic salary of up to £28,000 P/A and various company benefits, along with a defined career path and progression/training opportunities.

Duties for the Operations Administrator role will include:

Daily communication with engineers.
Allocation of engineers to the correct job and obtaining feedback at every opportunity.
Provide the Operations Manager with weekly & monthly updates on KPI’s.
Engaging with various stakeholders internally.
Ensure that schedules comply with organisational policies, industry standards, and legal requirements.
Customer service responsibilities.
The ideal Operations Administrator must be experienced within a Scheduling role or similar background, managing engineers diaries making sure all projects are completed from beginning to end seamlessly.

What you will receive:

Personal Accident Cover (Eligibility after 1 year’s service)
Life Insurance (Eligibility after 1 year’s service)
Access to virtual GP (Eligibility after 1 year’s service)
Early Christmas Pay – monthly pay day 25th, December pay usually 1 week earlier
Employee assistance programme – Access to 24-hour advice line
Metcor Hub – Benefits/Savings/Perks
Annual leave
Pension
Social Events