CareerAddict

Senior Office Administrator

CV-Library

Posted on Jun 30, 2026 by CV-Library
Greater London, United Kingdom
Construction
Immediate Start
£30k - £35k Annual
Full-Time
RJK Security Systems Ltd is a leading specialist company in the installation of electronic security, AV and home automation systems. The company has been established for 25+ years. They are an innovative installation company specialising in the exciting and fast-moving field of smart home automation and smart home security encompassing CCTV, door entry, access control and related disciplines.

We are looking for a Senior Office Administrator to join their team in Enfield. You will assist with the day-to-day running of the office and assist the Director in his daily administration.

The Role and Responsibilities

* Manage the Managing Director’s Outlook diary, scheduling internal and external meetings, and ensuring actions are followed up within agreed timescales.

* Coordinate engineer appointments for service calls and installations.

* Handle incoming telephone calls, emails, and general enquiries.

* Provide administrative support to the wider team and undertake tasks delegated by the Managing Director, including correspondence, meeting attendance, and follow-up actions.

* Receive and process work tenders, prepare documentation for review, and support the quotation process.

* Issue company specifications and quotations to clients and follow up on outstanding enquiries and submitted tenders.

* Oversee alarm monitoring account administration, including applications for URNs, chip numbers, and related customer information.

* Conduct client satisfaction follow-ups, analyse feedback, and identify opportunities to improve business processes and service delivery.

* Support HR and recruitment activities, including onboarding, inductions, staff vetting, and Metropolitan Police checks.

* Assist with internal audits, accreditation applications, and compliance with relevant certification schemes.

* Support project administration through the preparation and issue of commissioning certificates and technical submissions.

* Liaise with external IT and telecommunications providers to resolve technical and telephone system issues.

* Set up and maintain equipment, software, email accounts, and workstations for new employees and engineers.

* Provide general office support to ensure business continuity during staff absences and holidays.

* Manage the company vehicle fleet, including servicing, MOTs, repairs, and breakdown cover arrangements.

* Ensure compliance with company management systems, policies, and procedures.

* Maintain a professional and patient approach when handling a high volume of telephone enquiries in a fast-paced environment.

Personal requirements

1. Previous experience in a similar role

2. Experience using Simpro is desirable

3. Ability to multitask in a busy & demanding environment, demonstrating strong organisational skills and plan/prioritise a complex workload

4. Attention to detail

5. Good verbal and written communication skills

6. Positive can-do attitude is essential, ability to work on your own initiative, and see tasks through to completion and

7. PC literate – willingness to learn new systems where necessary

8. Working knowledge of MS Office

9. Discretion when dealing with confidential information

10. Successful applicants will be subject to a full security check.

Remuneration range and benefits available

-Salary: negotiable, depending on experience £30,000- £35,000

- 40 hours a week. 08:00 - 17:00

- 25 days holiday + 8 bank holidays (After two years' continuous service, you will be entitled to one day's extra annual holiday for every complete year of service, up to a maximum of 5 days' extra holiday. In addition, after two years' continuous service, you will be entitled to one day annual leave on your Birthday)

- Company pension contributions

- Rewards and incentive package – includes discounts with major retailers

- Free parking at office

Reference: 225309538

https://jobs.careeraddict.com/post/113483448
CV-Library

Senior Office Administrator

CV-Library

Posted on Jun 30, 2026 by CV-Library

Print
Greater London, United Kingdom
Construction
Immediate Start
£30k - £35k Annual
Full-Time
RJK Security Systems Ltd is a leading specialist company in the installation of electronic security, AV and home automation systems. The company has been established for 25+ years. They are an innovative installation company specialising in the exciting and fast-moving field of smart home automation and smart home security encompassing CCTV, door entry, access control and related disciplines.

We are looking for a Senior Office Administrator to join their team in Enfield. You will assist with the day-to-day running of the office and assist the Director in his daily administration.

The Role and Responsibilities

* Manage the Managing Director’s Outlook diary, scheduling internal and external meetings, and ensuring actions are followed up within agreed timescales.

* Coordinate engineer appointments for service calls and installations.

* Handle incoming telephone calls, emails, and general enquiries.

* Provide administrative support to the wider team and undertake tasks delegated by the Managing Director, including correspondence, meeting attendance, and follow-up actions.

* Receive and process work tenders, prepare documentation for review, and support the quotation process.

* Issue company specifications and quotations to clients and follow up on outstanding enquiries and submitted tenders.

* Oversee alarm monitoring account administration, including applications for URNs, chip numbers, and related customer information.

* Conduct client satisfaction follow-ups, analyse feedback, and identify opportunities to improve business processes and service delivery.

* Support HR and recruitment activities, including onboarding, inductions, staff vetting, and Metropolitan Police checks.

* Assist with internal audits, accreditation applications, and compliance with relevant certification schemes.

* Support project administration through the preparation and issue of commissioning certificates and technical submissions.

* Liaise with external IT and telecommunications providers to resolve technical and telephone system issues.

* Set up and maintain equipment, software, email accounts, and workstations for new employees and engineers.

* Provide general office support to ensure business continuity during staff absences and holidays.

* Manage the company vehicle fleet, including servicing, MOTs, repairs, and breakdown cover arrangements.

* Ensure compliance with company management systems, policies, and procedures.

* Maintain a professional and patient approach when handling a high volume of telephone enquiries in a fast-paced environment.

Personal requirements

1. Previous experience in a similar role

2. Experience using Simpro is desirable

3. Ability to multitask in a busy & demanding environment, demonstrating strong organisational skills and plan/prioritise a complex workload

4. Attention to detail

5. Good verbal and written communication skills

6. Positive can-do attitude is essential, ability to work on your own initiative, and see tasks through to completion and

7. PC literate – willingness to learn new systems where necessary

8. Working knowledge of MS Office

9. Discretion when dealing with confidential information

10. Successful applicants will be subject to a full security check.

Remuneration range and benefits available

-Salary: negotiable, depending on experience £30,000- £35,000

- 40 hours a week. 08:00 - 17:00

- 25 days holiday + 8 bank holidays (After two years' continuous service, you will be entitled to one day's extra annual holiday for every complete year of service, up to a maximum of 5 days' extra holiday. In addition, after two years' continuous service, you will be entitled to one day annual leave on your Birthday)

- Company pension contributions

- Rewards and incentive package – includes discounts with major retailers

- Free parking at office
Print

Reference: 225309538

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