Hire Desk Controller

Hire Desk Controller
Location: Bolton
Hours: Monday to Friday
Salary: £35,000

I am currently working with a Powered Access hire company based in Bolton that is looking to appoint a Hire Desk Controller to join their team. This is an excellent opportunity for an experienced Hire Desk Controller who enjoys working in a fast-moving environment and takes pride in delivering outstanding customer service.

Key Responsibilities:

Handling incoming hire enquiries via telephone and email in a professional and efficient manner

Processing hire orders accurately, ensuring all details are correct

Coordinating deliveries and collections with customers, drivers, and depot teams

Liaising with the workshop to confirm equipment availability and manage turnaround times

Acting as the first point of contact for customer queries, providing clear and knowledgeable support

Maintaining accurate records and supporting the day-to-day administration of the hire desk

Requirements:

Previous experience as a Hire Desk Controller within the Powered Access industry

Strong communication and customer service skills

Highly organised with the ability to manage multiple tasks effectively

Confident using hire systems and standard computer software

Calm under pressure with a proactive and solution-focused approach

What’s on Offer:

Competitive salary dependent on experience
Monday to Friday working hours
Genuine career progression within a respected and growing organisation
Supportive team environment
Company pension
Free parking If you are an organised and motivated Hire Desk Controller seeking your next opportunity, I would be pleased to discuss this role with you in confidence.

Apply today or contact Shane at Kemp Recruitment on (phone number removed) for further information.

INDSHW