Employee Relations Adviser

Employee Relations Adviser
Location: Field-based - East Midlands (with travel to multiple sites)
Employment Type: Full-time, Permanent - 40 hours per week
Salary: £35,000 - £38,000 per annum

About the Role
We're looking for a high-energy Employee Relations Adviser to join our People Team and take ownership of ER activity across our retail estate in the East Midlands.
This is a hands-on, field-based role where you'll be out on the road supporting our shop teams; leading disciplinaries and grievances, managing a busy caseload, and ensuring managers feel confident handling people matters.
If you thrive on being visible, enjoy building relationships face-to-face, and can bring a pragmatic, solutions-led approach to ER, this could be the perfect opportunity for you.

Key Responsibilities

Employee Relations Adviser

Manage a high-volume ER caseload, primarily across our retail shops in the East Midlands.
Lead and support disciplinary, grievance, and capability processes from start to finish.
Ensure all ER cases are handled fairly, consistently, and in line with employment law and company policy.
Support managers with absence management, including welfare discussions and formal meetings.
Provide practical, commercial advice to resolve issues early and minimise risk. On-the-Ground Support

Travel regularly to sites, building strong relationships with managers and teams.
Be a visible and approachable HR presence across the region.
Step in to support managers directly with sensitive or complex situations onsite. Manager Coaching

Coach and guide managers through ER processes, improving their confidence and capability.
Encourage best practice and consistency in handling people matters.
Share insights and lessons learned to support continuous improvement.

Skills & Experience

Proven experience in an ER-focused HR role, ideally within a multi-site or retail environment.
Strong working knowledge of UK employment law and HR best practice.
Confident managing disciplinary, grievance, and absence cases independently.
CIPD Level 5 qualified (or working towards).
Full UK driving licence and willingness to travel regularly. Personal Attributes

Energetic, proactive, and hands-on approach.
Confident communicator who builds credibility quickly.
Organised and resilient, able to manage a varied and fast-paced workload.
Pragmatic and solutions-focused with strong commercial awareness.
Enjoys being out in the business rather than desk-based.
What We Offer

Salary of £35,000 - £38,000
Company car
A dynamic, field-based role with autonomy and variety
Supportive and collaborative People Team
Opportunity to make a real impact on manager capability and employee experience across the business