Workshop Controller

We are seeking a highly motivated and experienced Workshop Controller to join our client's reputable dealership in Helston, Cornwall. This is an excellent opportunity for a professional with leadership skills to oversee daily workshop operations, manage a team of vehicle technicians, and deliver exceptional customer service within a busy automotive environment.

Benefits:

Competitive basic salary of £30,000 per annum
On-target earnings (OTE) approximately £37,000
25 days holiday plus bank holidays
Opportunities for training and career development
Standard pension scheme and staff discounts
Support towards manufacturer training and progressionDuties of a Workshop Controller:

Oversee and coordinate the day-to-day operations of the workshop
Allocate work efficiently to ensure timely completion of repairs and servicing
Maintain high standards of quality and adherence to workshop KPIs
Liaise with customers, providing updates and ensuring customer satisfaction
Manage labour sales to meet and exceed revenue targets as a Workshop Controller
Lead and motivate the workshop team to optimise performance and productivity
Ensure health and safety standards are maintained within the workshop environmentRequirements of a Workshop Controller:

Previous experience as a Workshop Controller or in a similar supervisory role within a busy workshop environment
Experience in a car or commercial dealership is essential
Service advisors or experienced technicians with leadership qualities will also be considered
Excellent organisational and communication skills
Able to lead, motivate, and develop a team effectively
Strong knowledge of workshop processes, KPIs, and quality standardsThis role offers a fantastic chance to join a well-established dealership committed to excellent customer service and staff development. If you are looking to progress your career as a Workshop Controller and thrive within a dynamic team in Helston, Cornwall, we encourage you to apply.

Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Helston and Cornwall, today to discover more about this fantastic opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today