CareerAddict

Customer Service Executive

CV-Library

Posted on Jun 25, 2026 by CV-Library
Bournemouth, Dorset, United Kingdom
Customer Service
Immediate Start
£28k - £31k Annual
Full-Time
Customer Service Executive

Location: Bournemouth
Salary: £28,000 to £31,000 per annum
Job Type: Full Time | Permanent

About the Role

TeamJobs are recruiting for a Customer Service Executive to join a well established and growing business based in Bournemouth.

This is an excellent opportunity for someone who enjoys delivering exceptional customer service in a fast paced environment. You'll be responsible for supporting customers throughout their journey, managing enquiries, coordinating appointments and working closely with internal teams to ensure a seamless customer experience.

Benefits

£28,000 to £31,000 per annum

33 days annual leave including Bank Holidays

Company pension

Company sick pay

Career development and progression opportunities

Employee referral programme

Performance related salary reviews

Company events and team socials

Free flu jabs

Eye care vouchers

Monday to Friday working

Modern office environment

The Role

As a Customer Service Executive, you will be the main point of contact for customers, ensuring they receive a first class service from enquiry through to resolution. You'll liaise with customers, engineers and internal teams to coordinate appointments, resolve issues and keep customers informed every step of the way.

Key Responsibilities

Respond to customer enquiries via telephone and email.

Deliver a professional and friendly customer experience.

Coordinate appointments and schedule engineers where required.

Manage customer cases from enquiry through to resolution.

Keep customers updated throughout the process.

Liaise with internal departments to resolve queries efficiently.

Support customers with technical and operational enquiries.

Build strong relationships with customers and contractors.

Maintain accurate records using the company's CRM system.

About You

We're looking for someone who has:

At least two years' experience within a customer service, customer support or operations role.

Excellent communication and telephone skills.

Strong organisational skills with the ability to manage multiple priorities.

A proactive approach to problem solving.

The ability to remain calm and professional in a busy environment.

A positive, team focused attitude.

Good IT skills, including Microsoft Office, and confidence using CRM systems.

Apply Today

If you're looking to join a growing business where you can develop your career and make a real difference to the customer experience, we'd love to hear from you.

Apply today or contact TeamJobs for more information.

TJCOM

Reference: 225293940

https://jobs.careeraddict.com/post/113464542
CV-Library

Customer Service Executive

CV-Library

Posted on Jun 25, 2026 by CV-Library

Print
Bournemouth, Dorset, United Kingdom
Customer Service
Immediate Start
£28k - £31k Annual
Full-Time
Customer Service Executive

Location: Bournemouth
Salary: £28,000 to £31,000 per annum
Job Type: Full Time | Permanent

About the Role

TeamJobs are recruiting for a Customer Service Executive to join a well established and growing business based in Bournemouth.

This is an excellent opportunity for someone who enjoys delivering exceptional customer service in a fast paced environment. You'll be responsible for supporting customers throughout their journey, managing enquiries, coordinating appointments and working closely with internal teams to ensure a seamless customer experience.

Benefits

£28,000 to £31,000 per annum

33 days annual leave including Bank Holidays

Company pension

Company sick pay

Career development and progression opportunities

Employee referral programme

Performance related salary reviews

Company events and team socials

Free flu jabs

Eye care vouchers

Monday to Friday working

Modern office environment

The Role

As a Customer Service Executive, you will be the main point of contact for customers, ensuring they receive a first class service from enquiry through to resolution. You'll liaise with customers, engineers and internal teams to coordinate appointments, resolve issues and keep customers informed every step of the way.

Key Responsibilities

Respond to customer enquiries via telephone and email.

Deliver a professional and friendly customer experience.

Coordinate appointments and schedule engineers where required.

Manage customer cases from enquiry through to resolution.

Keep customers updated throughout the process.

Liaise with internal departments to resolve queries efficiently.

Support customers with technical and operational enquiries.

Build strong relationships with customers and contractors.

Maintain accurate records using the company's CRM system.

About You

We're looking for someone who has:

At least two years' experience within a customer service, customer support or operations role.

Excellent communication and telephone skills.

Strong organisational skills with the ability to manage multiple priorities.

A proactive approach to problem solving.

The ability to remain calm and professional in a busy environment.

A positive, team focused attitude.

Good IT skills, including Microsoft Office, and confidence using CRM systems.

Apply Today

If you're looking to join a growing business where you can develop your career and make a real difference to the customer experience, we'd love to hear from you.

Apply today or contact TeamJobs for more information.

TJCOM
Print

Reference: 225293940

Share this job:
CareerAddict

Alert me to jobs like this:

Amplify your job search:

CV/résumé help

Increase interview chances with our downloads and specialist services.

CV Help

Expert career advice

Increase interview chances with our downloads and specialist services.

Visit Blog

Job compatibility

Increase interview chances with our downloads and specialist services.

Start Test

Similar Jobs

Customer Service Executive

Methley, West Yorkshire, United Kingdom

Customer Service Executive

Glenrothes, Fife, United Kingdom

Customer Service Executive

Reading, Berkshire, United Kingdom

Customer Service Executive

Bristol, Bristol (County), United Kingdom