Office Planner

Office Planner | Hinckley - 5 Days Onsite | £24,000 - £25,000 + Group Bonus

Are you a people-person with a knack for organisation and problem-solving?

We're looking for an Office Diary Planner to join our busy, high-energy account management team. You'll be the friendly voice our clients hear first, the problem-solver who keeps things running smoothly, and the planner who makes sure every client appointment is right on schedule!

Day to Day

Scheduling appointments for our clients with consultants
Handling service issues quickly, professionally, and with a focus on resolution
Rescheduling and managing diaries to keep everything on track
Investigating and updating client records with accuracy and care
Liaising with consultants, credit control, and other teams to keep clients happy
Answering inbound calls and emails, aiming for first-time resolution every time

YOU?

A positive "can-do" attitude and a passion for helping people
Strong organisation and time-management skills
Confidence to work in a fast-paced, client-focused environment
Flexibility, resilience, and a great team spirit

Want to get involved..

You'll be part of a dynamic, supportive team where every day is different. This is your chance to make a real impact on client experience, build strong relationships, and grow your career in an environment where your enthusiasm and problem-solving skills are valued.

If you love talking to people, staying organised, and being the go-to person for client solutions, we'd love to hear from you!

(phone number removed)CCR3

INDHIN

The Portfolio Group are acting on behalf of our client in recruiting for this position