Service Coordinator

Based in a brand spanking new office you will be working 8am - 4:30pm Monday to Friday.

Your role is an integral part of the success of the business and therefore comes with a bonus - paid 6 monthly and up to 10% of your salary.

You will have an exciting and varied role, cover the following:

Sales Support:

Assist the sales team with preparing quotes, proposals, and contracts.
Maintain and update customer records, sales reports, and CRM systems.
Track sales leads, monitor performance, and follow up with clients as needed.
Schedule meetings, demos, and follow-up calls between sales representatives and clients.
Coordinate sales materials, presentations, and marketing campaigns.

Customer Service:

Serve as the first point of contact for customer enquiries via phone, email, or in person.
Handle customer enquiries and service requests promptly and professionally.
Collaborate with logistics, technical, and service teams to resolve client concerns.Accounts Assistance

Sales and Purchase Ledger
Reconciliations
Payroll Administrative Tasks:

Booking accomiodation for engineers
Manage order processing, invoicing, and tracking shipments or deliveries.
Generate sales and service reports for management review.
Assist with inventory control and stock availability updates.
Maintain organised records of client interactions, service history, and contracts.

Cross-functional Coordination:

Liaise with other departments such as finance, operations, and marketing to ensure smooth work-flow.
Help organise training sessions, trade shows, or promotional events.
Ensure compliance with company policies, procedures, and industry regulations.

You will need:

Strong organisational and multitasking abilities
Previous accounts experience is highly desirable
Excellent verbal and written communication skills
Customer-focused attitude with strong problem-solving skills
Proficient in Microsoft Office and CRM software (e.g., Salesforce, HubSpot).
Ability to work independently and as part of a team.
Detail-oriented with strong follow-through. Benefits

Bonus paid every Oct and April
28 days holiday
Private medical cover after probationary period.
Pension - 3% employer contribution.
On-site free parking
Close to amenities

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business