Customer Contact Specialist

Do you have strong communication and client relation skills? Would you consider yourself to be organised and great with following processes? If so, we are currently looking for a Customer Contact Specialist to support within a small team for a global medical device company. You would be providing Customer support to ensure all needs are met and resolutions reached efficiently and effectively.

Role details:

Job Title: Customer Contact Specialist

Work Location: Abingdon

Contract Type: 12 months

Start Date: ASAP

Salary: £29,250 per annum

Hours: 9AM - 5PM (Mon - Fri)

Duties and Responsibilities:

Managing customer queries via multiple communication channels
Organising service bookings for occupational health services
Coordination of clinics, managing schedules, and appointments
Liaising with suppliers to ensure clinics run successfully
Administrative support

Person Specification:

Experience within customer service, preferably in appointment scheduling or support
Strong with using CRM systems
IT literate with a good working knowledge of Word, Excel & Outlook
Organised with the ability to prioritise workload effectively

If this sounds like the role for you, please don't hesitate to apply today!

Randstad Business Support is acting as an Employment Business in relation to this vacancy