Office based Customer Service

Office based Customer Service Administrator

My client is based in Shenley, who have a very low turnover in staff. They are a worldwide supplier of supplies and as part of their expansion they are seeking an experience Customer Service Administrator to work in a small team dealing with international distributors and customers. This role will involve some telephone work but mainly communicating with the clients and distributors via their portal or email, all correspondence is in English so no other languages. Candidates must have exceptional communication skills and have good keyboard skills.

The role responsibilities include:-

* Building relationships with clients, distributors, Business Partners and UK Sales Team

* Deal with pricing queries and despatching samples

* Responding to queries via the phone and email

* Processing orders

* Arrange export with required documentation, training provided

* Track Shipments with couriers

* Monitor stock

* Request payments when required

We are looking to speak to you if you live within easy commuting distance of Shenley, Herts (need a car to get here), have good office based customer service experience and have exceptional communication skills. Immediate start available