Customer Service Adviser

Customer Service Adviser - Doncaster

Our client, a leading independent accident repair group in the UK, is hiring a Customer Service Adviser to join their friendly team in Doncaster. This full-time, permanent role offers a fantastic opportunity to be the first point of contact for customers, ensuring they receive a smooth and positive repair experience.

What you'll be doing:
* Acting as the main contact for customers throughout their vehicle repair journey
* Providing regular updates on repair progress
* Booking vehicles in for repairs and organising collections/deliveries
* Working closely with colleagues to maintain high standards of service
* Taking excess payments and handling customer queries
* Greeting customers with a friendly, professional approach

What you'll bring:
* Excellent customer service and communication skills
* Organised, proactive, and adaptable
* A positive, "can-do" attitude and team spirit
* Reliable, flexible, and willing to get involved
* Experience in customer service, call centres, or automotive environments is beneficial but not essential

Details:
* Location: Doncaster, DN2
* Hours: Monday to Friday, 8:00am - 5:00pm (40 hours/week)
* Salary: £26,836.80 per annum
* Benefits: Bonus opportunities, 25 days holiday plus bank holidays, excellent benefits, ongoing training, and career development

Full training will be provided to support your success in this role. If you're passionate about delivering outstanding customer service and want to grow with a supportive, well-established company, we'd love to hear from you.

Apply today or contact Arsalan Mohammed at or call (phone number removed) / (phone number removed).

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