Temporary Savings Administrator - 2 months

Temporary Savings Administrator

📍 Tonbridge | 🕐4 days per week | 📅 2-Month Contract | £19.54 per hour

Do you have experience in banking and want to apply this to your next role? Perhaps you are between jobs and want to earn some money over the summer period. Or maybe you have working in another area of banking but want to take some time out whilst still 'keeping your hand in'.

We are currently seeking a Temporary Savings Administrator to join a busy and supportive team in Tonbridge. so candidates with banking experience at any level are encouraged to apply.

Working hours are 08:30 to 5:00pm with a 30-minute lunch break.

4 working days: Monday/Tuesday/Thursday/Friday.

This will be in a lovely office with access to parking, the town centre and local amenities.

The Role

As a Temporary Savings Administrator, you will play a key role in supporting the Savings Team in a high-volume environment. You will be responsible for delivering excellent customer service to savers while ensuring all processes are handled accurately, efficiently, and in line with regulatory requirements.

Key Responsibilities

Act as a first point of contact for customer enquiries via phone, email, and correspondence
Process customer contact forms promptly and accurately
Carry out Anti-Money Laundering (AML) checks on personal and business accounts
Maintain accurate and up-to-date records on internal systems
Support with preparing Suspicious Activity Reports (SARs) where required
Liaise with internal departments including Compliance and Lending Administration
Provide management information relating to customer activity when required
Assist with general administration including data entry, filing, scanning, and mail merges
Support marketing data cleansing and communicationsAbout You

We're looking for someone who is detail-oriented, organised, and passionate about delivering excellent customer service.

Essential:

Experience of working in a banking/professional services environment
Understanding of AML procedures
Strong data entry and administrative skills
Excellent written and verbal communication skills
Confident telephone manner
Good working knowledge of Microsoft Office (Word, Excel, Outlook)
GCSEs (or equivalent) including Maths and EnglishDesirable:

Knowledge of savings products
Experience with mail merge
Understanding of banking systems and processes
Customer service qualificationPersonal Attributes

Strong attention to detail and accuracy
Ability to work independently and manage workload effectively
Team player with a proactive mindset
Flexible and able to work additional hours during busy periods
Committed to resolving customer queries and delivering a high standard of service

*AMAZING* Benefits of becoming an Office Angels Temp:

Weekly Pay - every Friday!
Up to 28 days annual leave
Dedicated consultant to support your job search
First opportunity to see permanent positions
Access to free eyecare vouchers
Temp of the Month awards
Timesheets can be completed on mobile devices
Perks at work
Discount schemes
Access to Well-being platformsNext steps…

If you're interested in this position and have the skills and attributes listed above then please apply today.

This role is being managed by Rhannon Winn - Tunbridge Wells Office Angels.

* If you're suitable and your skills match the role you'll receive an e-mail from us. Remember to call us on (phone number removed) ASAP/within 24 hours to discuss the position in further detail with Rhiannon or Carly. We look forward to your application.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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