CareerAddict

Service Advisor

CV-Library

Posted on Jun 11, 2026 by CV-Library
Clyst St Mary, Devon, United Kingdom
Automotive
Immediate Start
£33.6k - £40k Annual
Full-Time
SERVICE ADVISOR

Hours of work: Mon-Fri 07:00-16:00 & 09:00-18:00 Saturdays 08:00-13:00 on rota

£33,575 + commitment bonus for all employees - which is linked to attendance and general performance and equates to £600 a year divided into two £300 payments every 6 months for qualifying employees.

Opportunity to earn bonus on service contracts, uncapped opportunity to earn hundreds of pounds a month doing this with retail van customers.

Salary: £33,575 + generous bonuses

Exeter

Benefits

* Uncapped bonus! - Earn hundreds of pounds a month

* Access to a commitment & profit share bonus & generous service plan bonuses

* 22 days annual leave plus the bank holidays.

* Access to a company pension scheme

* Full in-house and off-site manufacturer-approved training

* Fantastic career prospects with an industry-leading brand

* Life insurance and sometimes health/medical insurance schemes

* Employee Assistance Program (EAP): Support for mental, physical, and financial wellbeing

* Discount schemes

* Full in-house and off-site manufacturer-approved training

* Fantastic career prospects with an industry-leading brand

Key Responsibilities:

*

* Taking telephone bookings from customers and accurately loading them into the workshop

* Effective use of workshop loading to ensure capacity is maximized at all times

* Raising job cards and ensuring all necessary and compliant documentation forms parts of the job pack

* Informing customers of their ongoing vehicle status

* Entering additions/changes to customer database

* Handing over finished vehicles to customers

* Giving customers detailed explanations on extent of repairs

* Monitoring whether repairs are being carried out to the required delivery time

* Actively sell after-sales services to include Service Contracts

* Discussing and arranging payment with customers

* Booking in of vehicles to ensure continuity of workshop loading

* Provide advice on warranties and service requirements

* In the case of legally required inspections, explaining the necessary vehicle test requirements

* Arrange schedules for MOT/Vehicle inspections

Key Performance Measures:

* Effectively and politely liaising with customers regarding their vehicle’s status, payment and repairs

* Accurate booking of customer vehicles into the workshop

* Monitoring repair times and communicating back to customer in a timely fashion

* Providing accurate advice on service requirements

Please call Suzanne on (phone number removed) or submit your CV

Reference: 225237803

https://jobs.careeraddict.com/post/113396902
CV-Library

Service Advisor

CV-Library

Posted on Jun 11, 2026 by CV-Library

Print
Clyst St Mary, Devon, United Kingdom
Automotive
Immediate Start
£33.6k - £40k Annual
Full-Time
SERVICE ADVISOR

Hours of work: Mon-Fri 07:00-16:00 & 09:00-18:00 Saturdays 08:00-13:00 on rota

£33,575 + commitment bonus for all employees - which is linked to attendance and general performance and equates to £600 a year divided into two £300 payments every 6 months for qualifying employees.

Opportunity to earn bonus on service contracts, uncapped opportunity to earn hundreds of pounds a month doing this with retail van customers.

Salary: £33,575 + generous bonuses

Exeter

Benefits

* Uncapped bonus! - Earn hundreds of pounds a month

* Access to a commitment & profit share bonus & generous service plan bonuses

* 22 days annual leave plus the bank holidays.

* Access to a company pension scheme

* Full in-house and off-site manufacturer-approved training

* Fantastic career prospects with an industry-leading brand

* Life insurance and sometimes health/medical insurance schemes

* Employee Assistance Program (EAP): Support for mental, physical, and financial wellbeing

* Discount schemes

* Full in-house and off-site manufacturer-approved training

* Fantastic career prospects with an industry-leading brand

Key Responsibilities:

*

* Taking telephone bookings from customers and accurately loading them into the workshop

* Effective use of workshop loading to ensure capacity is maximized at all times

* Raising job cards and ensuring all necessary and compliant documentation forms parts of the job pack

* Informing customers of their ongoing vehicle status

* Entering additions/changes to customer database

* Handing over finished vehicles to customers

* Giving customers detailed explanations on extent of repairs

* Monitoring whether repairs are being carried out to the required delivery time

* Actively sell after-sales services to include Service Contracts

* Discussing and arranging payment with customers

* Booking in of vehicles to ensure continuity of workshop loading

* Provide advice on warranties and service requirements

* In the case of legally required inspections, explaining the necessary vehicle test requirements

* Arrange schedules for MOT/Vehicle inspections

Key Performance Measures:

* Effectively and politely liaising with customers regarding their vehicle’s status, payment and repairs

* Accurate booking of customer vehicles into the workshop

* Monitoring repair times and communicating back to customer in a timely fashion

* Providing accurate advice on service requirements

Please call Suzanne on (phone number removed) or submit your CV
Print

Reference: 225237803

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