Quality Assurance Manager

Job Description - Quality Assurance Manager

Salary

£50,000 - £55,000 per annum

Contract Type

Full-time, Permanent

Role Overview

The Quality Assurance Manager is responsible for leading all internal audit activities and supporting external audits across the site. This role ensures that operational processes, procedures, and quality standards are consistently implemented, maintained, and continuously improved.

The position plays a key role in driving a strong quality culture, ensuring compliance with the site's Quality Management System, and supporting all departments in achieving food safety, quality, and GMP standards. The role also contributes to continuous improvement initiatives across the manufacturing operation.

Key Responsibilities

(This list is not exhaustive and may evolve in line with business needs)

Audit & Compliance

Lead and support all internal and external audits, ensuring smooth execution and timely closure of non-conformances
Investigate audit findings and implement corrective and preventative actions
Prepare for customer and certification audits, including pre-audit inspections
Maintain compliance with relevant standards and codes of practice
Conduct internal audits and gap analysesQuality Systems & Continuous Improvement

Maintain and develop quality management and reporting systems
Implement and monitor GMP standards and KPIs
Drive continuous improvement and quality culture across the site
Identify and escalate food safety risksNon-Conformance & Investigation

Lead investigations into complaints, failures, and deviations
Implement preventative solutions and monitor effectiveness
Ensure accurate recording and trending of non-conformancesTeam Leadership

Manage, coach, and develop the Quality team
Coordinate workload and ensure delivery of key objectivesLaboratory & Testing

Oversee testing of raw materials, in-process, and finished products
Ensure compliance with validated methods and SOPs
Review laboratory data and maintain accurate recordsSystems & Reporting

Produce reports and trend analyses on quality metrics
Maintain document control systems
Manage product status within internal systems (e.g. hold, quarantine, rework)Equipment & Resources

Oversee calibration and maintenance of equipment
Coordinate external service providers
Manage laboratory consumables and stockGeneral

Work cross-functionally to support operational goals
Carry out additional duties aligned with the rolePerson Specification

Essential

5+ years' experience in food manufacturing
Experience in a senior QA or supervisory role
Internal auditing qualification
Level 3 Food Safety & HACCP
Strong communication and influencing skills
Organised, proactive, and self-motivated
IT literateDesirable

Degree in Food Science or related field
Experience with retailer standards or certification schemes