Receptionist

Coppersmith Recruitment are recruiting on behalf of our client for a professional and welcoming Receptionist to join their team. This role is based within a busy, public-facing community clinic, making it an excellent opportunity for someone who enjoys helping people and thrives in a healthcare environment.

Job Details

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Role: Receptionist (Clinic Environment)

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Hours: 8:00 am – 4:00 pm

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Days: Monday to Friday (No weekends!)

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Pay Rate: £13.45 per hour

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Location: [Havant, Hampshire

What the Role Involves

As the first point of contact for the clinic, you will play a vital role in ensuring patients and visitors have a positive experience. Your day-to-day duties will include:

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Greeting patients and visitors warmly upon arrival and managing the sign-in process.

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Answering incoming phone calls, handling general inquiries, and routing calls appropriately.

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Booking, canceling, and rescheduling appointments using the clinic's digital system.

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Managing incoming and outgoing mail, emails, and general administrative paperwork.

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Maintaining a tidy, welcoming, and professional reception area.

What We Are Looking For

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Communication Skills: An excellent telephone manner and a friendly, empathetic approach to customer service.

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Organization: The ability to multitask in a fast-paced environment while maintaining a high level of accuracy.

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IT Literacy: Confident using computers, emails, and booking systems (training on specific software will be provided).

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Experience: Previous experience in a reception, front-of-house, or healthcare/admin role is highly desirable.

If you are a reliable professional looking for a stable, rewarding weekday role, we would love to hear from you