Job Title: Performance Analyst
Rate: £450 (Inside IR35)
Duration: 12 Months
Location: Remote - With 2 Days Onsite in Lead per Month
Clearance: Active SC
Stages: 1 Stage

Key Responsibilities

• Monitor application, infrastructure, and service performance using Splunk.
• Develop and maintain dashboards, alerts, reports, and performance metrics.
• Analyse system behaviour, trends, and performance data to identify issues and opportunities for optimisation.
• Investigate incidents and perform root cause analysis for performance-related problems.
• Collaborate with development, DevOps, cloud, and infrastructure teams to improve service performance.
• Support capacity planning, forecasting, and performance testing activities.
• Produce performance reports and present findings to technical and non-technical stakeholders.
• Define and track KPIs, SLAs, and operational metrics.
• Recommend improvements to monitoring, observability, and reporting processes.
• Support major releases and change activities by assessing performance impacts.

Essential Skills & Experience

• Strong experience working as a Performance Analyst, Monitoring Analyst, or Service Performance Analyst.
• Proven hands-on experience with Splunk Enterprise.
• Ability to create and optimise:
  • Searches and SPL queries
  • Dashboards
  • Alerts
  • Reports
  • Data visualisations
• Experience analysing large datasets to identify trends and performance issues.
• Understanding of application performance monitoring and observability principles.
• Experience supporting complex enterprise environments.
• Strong stakeholder management and communication skills.
• Experience producing technical and management-level reporting