General Maintenance Operative

Role Purpose

To provide a safe, responsive, and efficient maintenance service across the site, carrying out planned and reactive tasks to maintain buildings, services, and associated equipment. The role supports statutory compliance, contractual performance standards, and a safe environment for building users.

Maintenance & Repairs

* Carry out planned preventive maintenance (PPM) and reactive repairs across a range of building systems and fabric.

* Undertake basic mechanical, electrical, and general building maintenance tasks, including:

* Plumbing repairs (taps, toilets, leaks)

* Basic HVAC checks (filters, simple fault reporting)

* Fabric repairs (doors, locks, ceilings, flooring)

* Minor electrical works (lamp replacements, visual checks)

* Identify faults and take appropriate action to resolve or escalate.

* Support specialist engineers and subcontractors as required.

Compliance & Safety

* Follow all health and safety procedures, including risk assessments and safe systems of work.

* Carry out basic compliance tasks within competency, such as:

* Water hygiene checks (flushing, temperatures)

* Visual inspections of safety systems

* Ensure all work is completed in line with site policies and statutory requirements.

* Use PPE appropriately and maintain a safe working environment.

Documentation & Systems

* Accurately record all work activity using CAFM or site systems.

* Complete work orders, update job status, and record materials used.

* Assist in maintaining site records and compliance documentation.

Facilities & Site Support

* Assist in maintaining clean, safe, and functional plant areas and workspaces.

* Support site setup activities, minor moves, and general operational tasks.

* Respond to service requests in a timely and professional manner.

Customer & Team Working

* Communicate effectively with colleagues, customers, and site users.

* Provide updates on work progress and escalate issues where required.

* Work collaboratively with other team members and contractors.

Qualifications & Experience

Essential

* Basic experience in building maintenance or facilities management.

* General knowledge of multiple trades (e.g. plumbing, minor electrical, carpentry).

* Understanding of safe working practices.

Working Conditions

* Physical role involving lifting, standing, and working at height (within training)

* Work in plant rooms, roof spaces, and general site environments

* Use of PPE as required

* Participation in occasional out-of-hours or call-out cover (if required)