Customer Service Administrator
Posted on Jun 1, 2026 by CV-Library
Manchester, Greater Manchester, United Kingdom
Admin & Secretarial
Immediate Start
£25k - £25k Annual
Full-Time
Customer Service Administrator, Manchester City Centre, £25,000
Mon to Fri, Full Time.
£25,000
Manchester City Centre Based
A financial services provider based in the heart of Manchester City Centre are looking for a confident, customer-focused Customer Service Administrator to join their growing operations team. This role is ideal for someone with financial services experience, who thrives on helping customers, enjoys problem-solving, and takes pride in delivering accurate, high‑quality service.
Responsibilities
* Managing product enquiries via telephone and email
* Handling new account enquiries and providing clear product information to potential customers
* Supporting customer retention and discussing reinvestment options
* Processing new applications, transfers (in/out) and account servicing requests
* Handling withdrawals, payments and customer transactions
* Calculating and administering claims
* Maintaining accurate, compliant customer records
* Providing clear, professional guidance to customers on their accounts
Desirables
* Proven 2 years customer service experience, ideally within financial services
* An understanding of ISA products and/or savings accounts will prove a strong advantage
* Excellent communication skills, both written and verbal
* A calm, patient and team approach
* Someone proactive, reliable and genuinely passionate about helping customers
Benefits
Includes private healthcare, birthday paid day off and an early finish every Friday – to name a few!
Interested? To secure an interview, please email your CV FAO: Lucy
Mon to Fri, Full Time.
£25,000
Manchester City Centre Based
A financial services provider based in the heart of Manchester City Centre are looking for a confident, customer-focused Customer Service Administrator to join their growing operations team. This role is ideal for someone with financial services experience, who thrives on helping customers, enjoys problem-solving, and takes pride in delivering accurate, high‑quality service.
Responsibilities
* Managing product enquiries via telephone and email
* Handling new account enquiries and providing clear product information to potential customers
* Supporting customer retention and discussing reinvestment options
* Processing new applications, transfers (in/out) and account servicing requests
* Handling withdrawals, payments and customer transactions
* Calculating and administering claims
* Maintaining accurate, compliant customer records
* Providing clear, professional guidance to customers on their accounts
Desirables
* Proven 2 years customer service experience, ideally within financial services
* An understanding of ISA products and/or savings accounts will prove a strong advantage
* Excellent communication skills, both written and verbal
* A calm, patient and team approach
* Someone proactive, reliable and genuinely passionate about helping customers
Benefits
Includes private healthcare, birthday paid day off and an early finish every Friday – to name a few!
Interested? To secure an interview, please email your CV FAO: Lucy
Reference: 225185355
https://jobs.careeraddict.com/post/113333458
Customer Service Administrator
Posted on Jun 1, 2026 by CV-Library
Manchester, Greater Manchester, United Kingdom
Admin & Secretarial
Immediate Start
£25k - £25k Annual
Full-Time
Customer Service Administrator, Manchester City Centre, £25,000
Mon to Fri, Full Time.
£25,000
Manchester City Centre Based
A financial services provider based in the heart of Manchester City Centre are looking for a confident, customer-focused Customer Service Administrator to join their growing operations team. This role is ideal for someone with financial services experience, who thrives on helping customers, enjoys problem-solving, and takes pride in delivering accurate, high‑quality service.
Responsibilities
* Managing product enquiries via telephone and email
* Handling new account enquiries and providing clear product information to potential customers
* Supporting customer retention and discussing reinvestment options
* Processing new applications, transfers (in/out) and account servicing requests
* Handling withdrawals, payments and customer transactions
* Calculating and administering claims
* Maintaining accurate, compliant customer records
* Providing clear, professional guidance to customers on their accounts
Desirables
* Proven 2 years customer service experience, ideally within financial services
* An understanding of ISA products and/or savings accounts will prove a strong advantage
* Excellent communication skills, both written and verbal
* A calm, patient and team approach
* Someone proactive, reliable and genuinely passionate about helping customers
Benefits
Includes private healthcare, birthday paid day off and an early finish every Friday – to name a few!
Interested? To secure an interview, please email your CV FAO: Lucy
Mon to Fri, Full Time.
£25,000
Manchester City Centre Based
A financial services provider based in the heart of Manchester City Centre are looking for a confident, customer-focused Customer Service Administrator to join their growing operations team. This role is ideal for someone with financial services experience, who thrives on helping customers, enjoys problem-solving, and takes pride in delivering accurate, high‑quality service.
Responsibilities
* Managing product enquiries via telephone and email
* Handling new account enquiries and providing clear product information to potential customers
* Supporting customer retention and discussing reinvestment options
* Processing new applications, transfers (in/out) and account servicing requests
* Handling withdrawals, payments and customer transactions
* Calculating and administering claims
* Maintaining accurate, compliant customer records
* Providing clear, professional guidance to customers on their accounts
Desirables
* Proven 2 years customer service experience, ideally within financial services
* An understanding of ISA products and/or savings accounts will prove a strong advantage
* Excellent communication skills, both written and verbal
* A calm, patient and team approach
* Someone proactive, reliable and genuinely passionate about helping customers
Benefits
Includes private healthcare, birthday paid day off and an early finish every Friday – to name a few!
Interested? To secure an interview, please email your CV FAO: Lucy
Reference: 225185355
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