Compliance and BCP Manager

Role: Compliance & Business Continuity Manager
Location: West London
The Role
We are working with a leading Facilities Management provider to recruit a Compliance & Business Continuity Manager for a high-profile corporate account.
This is a key leadership position responsible for driving compliance, governance, risk management, and business continuity across a complex FM environment. The successful candidate will act as the account's subject matter expert for statutory compliance and business resilience, ensuring robust systems, processes, and controls are in place across all service streams.
The role will also take ownership of the Business Continuity Management System (BCMS) and Business Continuity Plans (BCP), ensuring preparedness, resilience, and alignment with client requirements.
Key Responsibilities
* Lead compliance, governance, and assurance activities across the account, ensuring all services meet contractual, statutory, and regulatory requirements.
* Maintain robust compliance frameworks, management systems, and audit processes across all FM service streams.
* Oversee statutory compliance activities and ensure all inspections, remedial actions, and documentation are completed and maintained.
* Manage compliance reporting, risk reviews, and continuous improvement initiatives across the estate.
* Own and maintain the Business Continuity Management System (BCMS) and Business Continuity Plans (BCP), ensuring alignment with client requirements and industry best practice.
* Develop, review, and test business continuity plans through regular exercises and resilience planning activities.
* Support internal and external audits, ensuring the account remains compliant and audit-ready.
* Provide technical guidance and compliance support to operational teams, promoting a strong culture of safety, compliance, and risk management.
* Build strong relationships with key stakeholders and act as the lead for compliance and business resilience across the account.
About You
* Proven experience within Facilities Management, ideally across large and complex estates.
* Strong background in compliance management, governance, risk, and assurance.
* Experience developing and implementing Business Continuity Management Systems and Plans.
* Detailed understanding of statutory compliance requirements and industry best practice.
* Strong auditing, reporting, and stakeholder management skills.
* Confident communicator with the ability to engage effectively at all levels.
* Experience developing policies, procedures, and compliance frameworks.
* Proactive and solutions-focused approach with strong organisational skills.
Qualifications & Experience
* NEBOSH Certificate (or equivalent) desirable.
* Technical or engineering qualification preferred.
* Knowledge of ISO management systems and compliance frameworks.
* Knowledge of ISO 22301 Business Continuity Management Systems advantageous.
* Auditing qualifications or audit experience beneficial.
* Strong IT skills including Microsoft Office applications.
Package
* Competitive salary and comprehensive benefits package
* Private Healthcare and Health Cash Plan
* 25 days annual leave plus Bank Holidays
* Employee discounts, gym and lifestyle benefits
* Learning & development and career progression opportunities
* Paid volunteering days