Key Account Manager

Key Account Manager
Location: North Tyneside (Great transport links)
Salary: up to £35,000 per annum
Type: Full-Time, Permanent (Office-Based)
Are you an experienced Account Manager from the packaging sector? A highly successful packaging specialist is looking for a dynamic Key Account Manager to join their Client Services team.
Note: This is not a cold-calling sales role. Your focus is pure client satisfaction, relationship retention, and internal project coordination.
What You’ll Do
· Act as the primary internal contact for key B2B accounts, ensuring their requirements are met to the highest standard.
· Handle client enquiries from initial brief and MIS estimating right through to production and final delivery.
· Work closely with internal production and logistics teams to keep projects on schedule and within budget.
· Proactively manage timelines, flag risks, and resolve client challenges seamlessly.
What We Are Looking For
· A proven background in account management or client success within packaging.
· Experience using a Management Information System
· Excellent communication, sharp attention to detail, and the ability to interpret technical job specifications.
· A calm-under-pressure, solutions-focused team player who genuinely cares about customer satisfaction.
You will be joining a growing company with year-on-year business success and clear career progression pathways. They offer an excellent working environment and a stable, supportive team structure.
To be considered for this role click Apply and submit your up-to-date CV