Team Leader

Job Title: Team Leader – Complex Care - Support Work
Location: CH60, Wirral
Hours: 30 hours per week (2.5 days) Monday - Friday
Pay Rate: £18.50 -increasing to £20ph once a full team is in place.
Essential: Driver with a clean UK licence (manual or automatic)

About the Role

We are recruiting an experienced Team Leader to support a specialist complex care package for a young man with complex health needs living at home in the Wirral.
This is a hands‑on leadership role, ideal for someone who is passionate about person‑centred, compassionate care and who can provide calm, consistent leadership to a small, dedicated team.
You will lead by example, ensuring care is delivered with dignity, empathy and respect, while supporting staff to grow in confidence and skill.
The Team Leader will attend shifts first, be involved in the recruitment of a small team and ensure safe, consistent practice and effective oversight.Working Hours & Structure

This is a day-based leadership role, working 30hrs per week across 2.5 days alongside a 2nd Team leader sharing responsibility.

Typical working pattern includes:

Approximately 08:00 – 20:00, with mid-week handover
Overseeing morning and evening staff handovers
Occasionally supporting or advising around night support if requiredAbout the Service User

You will be supporting a young man with complex health needs, including:

Support with personal care and hygiene
Medications
Seizure management
Nutrition support
Moving and handling, including hoists and slings
Non-verbal communication and neuro disability
Calm, reassuring support
Sensory interaction
Time outdoors
Meaningful, relationship‑based careKey Responsibilities

Work alongside the support worker team to guide and mentor
Liaising with family members and professionals
Responding to the needs of the service throughout the day
Observing practice and ensuring staff are trained and confident
Provide day‑to‑day leadership and supervision for a small team
Ensure safe, high‑quality, person‑centred care is delivered consistently
Support staff inductions, job shadowing, and competencies
Promote safe practices and ongoing learning
Oversee support plans, risk assessments, and documentation
Promote a positive, calm and empathetic team cultureExperience & Skills Required

Minimum NVQ Level 4 (or above) in Health & Social Care
5+ years’ experience in complex care and team leading
Experience supporting neurological conditions and epilepsy
Confident with moving and handling, including hoists and slings
Confident in clinical care tasks such as PEG feeding
A calm, empathetic and confident leadership style
Excellent verbal communication and recording skillsWhat We Offer

Above‑market pay
Dedicated learning and development support
Job shadowing
Hands‑on support from the Clinical Lead Nurse
Free online training courses
Refer‑a‑Friend scheme (up to £500)
Flexible PAYE holiday pay Some of our roles require drivers and male or female employees only. Where indicated, this is a genuine occupational requirement in accordance with the Equality Act 2010.
Apply now for more details — we’d love to hear from you