Housing Support Officer

Your new company
We are currently seeking a motivated and compassionate Housing Support Officer to join a busy Housing Services team.This is a rewarding frontline role supporting individuals and families to sustain their tenancies, prevent homelessness, and improve long-term housing outcomes.You will work closely with tenants, internal services, and partner agencies to provide tailored housing support and early intervention.
Your new role

Deliver person-centred housing support to tenants across a designated patch
Support tenancy sustainment, including early intervention in cases of arrears or vulnerability
Work with individuals at risk of homelessness to develop and implement support plans
Liaise with external agencies (e.g. social work, health services, DWP, third sector providers)
Carry out home visits, risk assessments, and welfare checks
Maintain accurate case records and contribute to performance reporting
Promote positive tenancy behaviour and community cohesionWhat you'll need to succeed

Experience working in housing, homelessness, or a related support environment
Strong knowledge of tenancy sustainment, housing options, or homelessness prevention
Excellent communication and interpersonal skills
Ability to manage a varied caseload and prioritise effectively
Experience working with vulnerable individuals or complex needs
A full UK driving licence (or ability to travel across the area)A relevant qualification in housing, social care, or a related field is desirable but not essential.
What you'll get in return

Competitive hourly rate
Ongoing training and professional development
Opportunity to make a real impact within local communitiesWhat you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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