Housing Support Officer

Role: Supported Housing Officer

Contract Length: 6 Months

Rate: £18-£20 per hour

Office Presence: 5 Days a week on site

We are currently working with a well-established housing provider in West London to recruit an experienced Interim Supported Housing Officer. This role is ideal for a housing professional with a strong background in supported housing and experience working with vulnerable client groups.

The role

You will deliver a high-quality supported housing service, managing a caseload of residents with complex needs and supporting them to maintain their accommodation and achieve positive outcomes.

Key responsibilities include:

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Managing a supported housing caseload and delivering housing-related support

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Working with residents experiencing mental health issues, asylum seekers, ex-offenders, and individuals affected by domestic abuse

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Completing support plans, risk assessments, and safeguarding referrals

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Supporting tenancy sustainment and addressing issues such as rent arrears and anti-social behaviour

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Liaising with local authorities, probation services, health professionals, and specialist support agencies

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Promoting independence while ensuring residents’ safety and wellbeing

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Maintaining accurate records and case notes using housing management systems

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5 Days a week on site

Essential experience

To be considered for this role, you must have:

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Previous experience working as a Supported Housing Officer

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Proven experience supporting vulnerable client groups, including:

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Individuals with mental health needs

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Asylum seekers

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Ex-offenders

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Survivors of domestic abuse

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Strong knowledge of safeguarding, risk management, and support planning

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Excellent communication, resilience, and case management skills