Shopping Centre Manager / Operations Manager

An opportunity has arisen for a Shopping Centre Manager to join a well-established company managing shopping centres, specialising in retail asset management, leasing, and operations.

As a Shopping Centre Manager, you will lead the day-to-day management of the centre, driving operational standards, commercial performance, and team effectiveness.

This role offers a salary range of £60,000 - £80,000 and benefits.

You will be responsible for:

Managing the smooth daily operation of the shopping centre
Leading, supporting and developing on-site teams, including security personnel
Building and maintaining positive occupier relationships, handling enquiries, compliance matters and negotiations
Overseeing site presentation, facilities management, maintenance and cleaning standards
Supporting and delivering promotional campaigns and events to enhance visitor engagement
Maximising retail performance through effective space utilisation and merchandising initiatives
Managing budgets, monitoring expenditure and supporting financial performance targets
Ensuring compliance with health and safety procedures and emergency protocols
Reviewing operational performance and identifying opportunities for improvement

What we are looking for:

Previously worked as a Shopping Centre Manager, Retail Centre Manager, Centre Manager, Shopping Mall Manager, Operations Manager, Retail Operations Manager, Centre Operations Manager, Retail Property Manager or in a similar role.
Prior experience within shopping centre management or a retail management environment
Strong leadership capability with experience managing and motivating teams
Sound understanding of retail operations and commercial performance
Well-organised with the ability to manage competing priorities effectively
Strong problem-solving skills with a proactive and hands-on approach
Knowledge of health and safety compliance within a multi-site or public-facing environment

What’s on offer:

Competitive salary
Company pension
Company events
On-site parking
Employee discount scheme

This is an excellent opportunity for a Shopping Centre Manager to take ownership of a prominent retail environment and make a genuine impact.

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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003