Avaya Consultant (Telecom Domain)

Pyramid Consulting Europe Ltd

Posted on Feb 5, 2025 by Pyramid Consulting Europe Ltd
Bedford, Bedfordshire, United Kingdom
IT
Immediate Start
Annual Salary
Contract/Project

Job Description:

Role: Avaya Consultant (Telecom Domain)
Location: Bedford, UK (2- 3 days/week, onsite)
Duration: 6months + contract and extension

Position Requirements:

Highly qualified candidates will have demonstrated experience in the following:

  • A minimum of 5 years of telecommunications experience.
  • Avaya Call flow design and implementation.
  • Avaya solutions (Communications Manager, Session and System Manager, AEP, AES, SAL gateways, CMS etc.)
  • SIP
  • Verint Call Recording Quality Monitoring, Screen Capture and Workforce Management.
  • Windows and Linux operating experience
  • Agile Practices
  • Service Now ticketing.
  • Undergraduate degree in related field preferred

Foundational understanding of:

  • Configuration and setup of Voice Systems
  • Configuration of voicemail, IVR systems, and call recording solutions
  • Experienced in application development, including Java, JTAPI, TSAPI, Tomcat, and WebLogic
  • Familiarity with the MKS packaging process
  • Documentation standards, network, and call flow diagramming
  • Strong interpersonal and leadership skills
  • Strong Oral and written communication skills
  • Initiative-taking while Working in a team or as an individual contributor.

Additionally, skills a plus

  • Cloud experience
  • Aceyus Reporting
  • Qtest

Reference: 2892101534

https://jobs.careeraddict.com/post/99629934

This Job Vacancy has Expired!

Pyramid Consulting Europe Ltd

Avaya Consultant (Telecom Domain)

Pyramid Consulting Europe Ltd

Posted on Feb 5, 2025 by Pyramid Consulting Europe Ltd

Bedford, Bedfordshire, United Kingdom
IT
Immediate Start
Annual Salary
Contract/Project

Job Description:

Role: Avaya Consultant (Telecom Domain)
Location: Bedford, UK (2- 3 days/week, onsite)
Duration: 6months + contract and extension

Position Requirements:

Highly qualified candidates will have demonstrated experience in the following:

  • A minimum of 5 years of telecommunications experience.
  • Avaya Call flow design and implementation.
  • Avaya solutions (Communications Manager, Session and System Manager, AEP, AES, SAL gateways, CMS etc.)
  • SIP
  • Verint Call Recording Quality Monitoring, Screen Capture and Workforce Management.
  • Windows and Linux operating experience
  • Agile Practices
  • Service Now ticketing.
  • Undergraduate degree in related field preferred

Foundational understanding of:

  • Configuration and setup of Voice Systems
  • Configuration of voicemail, IVR systems, and call recording solutions
  • Experienced in application development, including Java, JTAPI, TSAPI, Tomcat, and WebLogic
  • Familiarity with the MKS packaging process
  • Documentation standards, network, and call flow diagramming
  • Strong interpersonal and leadership skills
  • Strong Oral and written communication skills
  • Initiative-taking while Working in a team or as an individual contributor.

Additionally, skills a plus

  • Cloud experience
  • Aceyus Reporting
  • Qtest

Reference: 2892101534

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