Danish/Swedish technical support representative

Posted on Oct 12, 2019 by Randstad Multilingual Recruitment Banen

Amsterdam, Netherlands
IT
Immediate Start
Annual Salary
Full-Time

Are you a technology geek that loves a social environment to work in We are looking a Danish or Swedish speaking Technical Customer Support (B2B) Representative in Amsterdam for a global player working dedicated to fleet management, vehicle telematics and connected car services. With your love for technology you will strive to give our customers the best experience possible. You will offer them technical guidance and advice in addressing their product usage and issue needs. You will be working in a fun and social company with lots of events, conveniently located next to Amsterdam Central Station.

Your tasks as a Technical Customer Support Representative will be (amongst others)

Provide email and phone support to our customers (B2B) and partners

Take ownership of customer issues and trouble shoot them

Research, diagnose, troubleshoot and identify solutions to resolve customer issues

Investigate and take care of large and complex technical support matters, where necessary working closely together with your colleagues across all departments.

Constantly and pro actively improve your product knowledge

Ideally, you are

Experienced within a customer facing role (1 year )

In possession of a Bachelor degree

An excellent communicator in Swedish and or Danish and English

A true team player, you enjoy sharing knowledge with each other.

Passionate about technology, you have a curious mind, you are an investigator!

Why this job will be awesome

Monthly gross base salary between 2100 and 2300

Quarterly bonus plan and 26 annual leave days (with the option to buy up to 10 days)

Unlimited access to LinkedIn learning

Discounts on various shops, restaurants, bars, gyms, etc.

Health insurance discounts and contributory pension scheme.

Great atmosphere that feels like a start up but offers the security of a large company

A company culture that likes to work hard and play hard. Social atmosphere with lots of events and a collaborative style of working. Uiteraard staat deze vacature open voor zowel mannen als vrouwen.

Reference: 772255685

Set up alerts to get notified of new vacancies.

Similar Jobs

Software Developer

Amsterdam, Noord-Holland, Netherlands

€50 - €80 Hourly

Azure Technical Data Architect

Amsterdam, Noord-Holland, Netherlands

€650 - €650 Daily

Financial Real Time Trading 3rd Line IT Support - Amsterdam

Amsterdam, Noord-Holland, Netherlands

Annual Salary

Video Network Engineer

Amsterdam, Noord-Holland, Netherlands

€580 - €585 Daily