Posted on Oct 12, 2019 by Gazelle Global Consulting
For one of my globally leading financial services client I am urgently looking for an Agile Coach for an initial 3 month project to be based in Utrecht.
The focus is on the functional side of the business to help improve my clients customers user experience when contacting their organisation via their telephony.
I am looking for a candidate with experience of Agile gained also from a non IT environment department as well as a technical environment so as to ensure they are able to communicate in a way that both the techno's will understand as well as the clients customers as well
The successful coach will have the following experience & skills in their backpack:
. Experience gained within the Dutch banking/financials sector - so as you can fully understand the dynamics of a Dutch customer contact centre content.
. Excellent communicative skills in English and Dutch
. Strong Agile Coach and general coaching skills are of course a must.
. If you are the Agile Coach my client is looking for, then please do not delay in getting in touch for immediate consideration.
Contract: 3 months + Possible extension.