Windows 10 Roll Out Technical Engineer

Posted on Oct 11, 2019 by Applause IT Ltd

Brussel, Belgium
IT
Immediate Start
€425 - €450 Daily
Contract/Project

DESCRIPTION OF TASKS:

The services to be provided are at the level Experienced System Administrator. The following tasks will be requested by the client:

  • Participate in the 3rd line support, Problem Management and on-call standby service;
  • Follow-up of reported problems and escalated incidents
  • Serve as technical lead for designing, planning, assessing, implementing and/or migrating of the production environment for HQ and Delegations;
  • Interact with service owners, operations managers and service teams to have a holistic view on the service and advise as needed;
  • Management of central monitoring infrastructure;
  • Implementation of test environment and "Proof of Concept" (POC);
  • Participation in training seminars;
  • Improve knowledge and competencies;
  • Debugging and analysing of reported problems and escalated incidents;
  • Drafting operational guidelines, procedures, installation notices and scripts for the integration, installation and upgrade of aforementioned component services;
  • Assistance with roll-out of new ICT infrastructure projects;
  • Operate in accordance with the defined ITIL processes and procedures;
  • Preparation and test of new reference configurations (CRB) for any supported hardware;
  • Integration and testing of new software versions, service packs and configuration changes;
  • Intervention on ICT infrastructure (workstations, peripherals, etc);
  • Perform patching and software deployments operations.

KNOWLEDGE & SKILLS:

  • Proven experience in deployment of Windows10 in large environments
  • Expertise in Client management and software deployment using SCCM/LANDesk or similar (installation, upgrading, patching);
  • Excellent knowledge of MS Office products (2K10/13/16/365)
  • Proven experience in managing GPOs, PKI, MDT, Bitlocker
  • Excellent understanding of Windows 10/7 client environment;
  • Internet environnement administration (browsers, IIS, TCP/IP).
  • Windows configuration & troubleshooting (registry, configuration files);
  • Understanding of TCP/IP protocol and related services in a Windows Server environment (DNS, DHCP, WINS);
  • Experience working with McAfee ePO server;
  • Hardware environment interventions (PC, Server, printers and other peripherals, cabling, etc.);
  • Scripting skills;
  • Capable to communicate with end-users to give support on escalated incidents;
  • Experience in automating OS deployments, reinstallations or migrations;
  • Experience preparing and maintaining Reference Configuration PC image;
  • Strong knowledge of SCCM or LANDesk or similar for Client management for monitoring, alerting and reporting;
  • Experience of App-V administration and maintenance, configuration and packaging;
  • Excellent VB and PS skills; Experience in automation/industrialisation of installation packages;
  • Ability to write technical notes in English;
  • Capability of integration in an international/multi-cultural environment, rapid self-starting capability and experience in team working;
  • Good communication skills ;
  • Quick learning ability is required, being organized, versatile and a results-oriented team player;
  • Experience in providing support for enterprise environment;
  • Ability to cope with fast changing technologies and environments.
  • Experience in knowledge transfer and competencies to the 2nd level support;
  • Strong experience in improving operational

Standard requirements:

  • Secondary school (12 years education) diploma/certificate of completion is required
  • ITIL v.3 Foundation certification is a requirement of the contract and needs to be obtained, at the latest, 3 months after the start date.
  • AT LEAST one technical certification (besides ITIL) in their area of expertise (ie related to the component they are proposed for)secondary school (12 years education) diploma/certificate

Minimum 2 technical certifications:

  • MCTS: Administering and Deploying System Centre 2012+ Configuration Manager
  • MCTS: Microsoft System Centre Operations Manager 2007+
  • Any MS Server or Client certification
  • Installing and configuring Windows 10
  • MOUS: Microsoft Office User Specialist

Language skills: Fluent in English (C1/C2) or in French

Location: Brussels

Reference: 771447886

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