Service Desk Analyst

Henderson Scott

Posted on Jan 28, 2025 by Henderson Scott
Hampshire, United Kingdom
IT
Immediate Start
£200 - £200 Daily
Contract/Project

Service Desk Analyst

We urgently require a Service Desk Analyst for our prestigious client on an initial 6 months contract

Responsibilities -

  • Initial triage of tickets
  • Logging tickets in Remedy with all relevant detailed information
  • Identifying issues, apply fix if known
  • Escalating tickets to relevant team if unable to resolve
  • Password resets for various systems including Active Directory.
  • Updating drivers on laptops
  • Investigating faults within applications
  • Supporting Audio Visual equipment based on Microsoft Teams
  • Supporting desk setups Desk side support visits to end users

This role is INSIDE IR35 and requires being on client site in Hampshire 5 days per week.


Reference: 2888077761

https://jobs.careeraddict.com/post/99095648

This Job Vacancy has Expired!

Henderson Scott

Service Desk Analyst

Henderson Scott

Posted on Jan 28, 2025 by Henderson Scott

Hampshire, United Kingdom
IT
Immediate Start
£200 - £200 Daily
Contract/Project

Service Desk Analyst

We urgently require a Service Desk Analyst for our prestigious client on an initial 6 months contract

Responsibilities -

  • Initial triage of tickets
  • Logging tickets in Remedy with all relevant detailed information
  • Identifying issues, apply fix if known
  • Escalating tickets to relevant team if unable to resolve
  • Password resets for various systems including Active Directory.
  • Updating drivers on laptops
  • Investigating faults within applications
  • Supporting Audio Visual equipment based on Microsoft Teams
  • Supporting desk setups Desk side support visits to end users

This role is INSIDE IR35 and requires being on client site in Hampshire 5 days per week.

Reference: 2888077761

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