Service Design Transition Architect (SAP, S/4)
Service Design & Transition Architect (SAP, S/4)
A leading retailer are looking for a Service Design & Transition Architect (SAP, S/4) to join a major transformation programme.
As the Service Design & Transition Architect, you will play a pivotal role in the delivery of a ground-breaking programme across the business. This position is ideal for someone who thrives in being hands-on, within a dynamic environment and has a proven track record of building IT Service Management (ITSM) capabilities from scratch whilst following ITIL best practice. With an August go-live date, this is a unique opportunity to deliver an end-to-end service.
Skills/Responsibilities:
* ERP: SAP, S/4 Experience
* Design and Deliver ITSM Capabilities: Build robust ITSM processes and service capabilities to support the programme's successful rollout.
* ITIL: Apply ITIL principles and practices to ensure effective Service Transition and Operational Readiness.
* Stakeholder Engagement: Excellent stakeholder management, Interacting with internal and external stakeholders, including project teams, business unit, C-Suite and third-party supplier
* Programme Delivery: Drive hands-on service design and transition activities, working collaboratively in an environment with minimal project management support.
* Maturity Development: Elevate ITSM maturity in a team that is in its early stages of development.
* Problem-Solving: Address challenges creatively and ensure service designs are pragmatic, scalable, and fit for purpose.
* Calming Leadership: Balance a strong personality with a composed approach to influence and guide a diverse range of stakeholders.
* Hands-On Experience: Proven track record of delivering new ITSM services involving external parties, ideally in large-scale, high-pressure environments.
* Delivery Mindset: A self-starter who can roll up their sleeves and get the job done without needing extensive support.
* Resilience and Adaptability: Confident and composed under pressure, with the ability to navigate ambiguity and build solutions from scratch.
If you are a Service Design Transition Architect looking to join a large transformation project, then send your CV along with your availability.
Reference: 2886638871
Service Design Transition Architect (SAP, S/4)

Posted on Jan 24, 2025 by Stott and May
Service Design & Transition Architect (SAP, S/4)
A leading retailer are looking for a Service Design & Transition Architect (SAP, S/4) to join a major transformation programme.
As the Service Design & Transition Architect, you will play a pivotal role in the delivery of a ground-breaking programme across the business. This position is ideal for someone who thrives in being hands-on, within a dynamic environment and has a proven track record of building IT Service Management (ITSM) capabilities from scratch whilst following ITIL best practice. With an August go-live date, this is a unique opportunity to deliver an end-to-end service.
Skills/Responsibilities:
* ERP: SAP, S/4 Experience
* Design and Deliver ITSM Capabilities: Build robust ITSM processes and service capabilities to support the programme's successful rollout.
* ITIL: Apply ITIL principles and practices to ensure effective Service Transition and Operational Readiness.
* Stakeholder Engagement: Excellent stakeholder management, Interacting with internal and external stakeholders, including project teams, business unit, C-Suite and third-party supplier
* Programme Delivery: Drive hands-on service design and transition activities, working collaboratively in an environment with minimal project management support.
* Maturity Development: Elevate ITSM maturity in a team that is in its early stages of development.
* Problem-Solving: Address challenges creatively and ensure service designs are pragmatic, scalable, and fit for purpose.
* Calming Leadership: Balance a strong personality with a composed approach to influence and guide a diverse range of stakeholders.
* Hands-On Experience: Proven track record of delivering new ITSM services involving external parties, ideally in large-scale, high-pressure environments.
* Delivery Mindset: A self-starter who can roll up their sleeves and get the job done without needing extensive support.
* Resilience and Adaptability: Confident and composed under pressure, with the ability to navigate ambiguity and build solutions from scratch.
If you are a Service Design Transition Architect looking to join a large transformation project, then send your CV along with your availability.
Reference: 2886638871

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