IT Service Desk Analyst

Lorien

Posted on Jan 23, 2025 by Lorien
Glasgow, Lanarkshire, United Kingdom
IT
Immediate Start
Daily Salary
Contract/Project

IT Support Analyst - 3-month contract - £168 per day Inside IR35 - Edinburgh/Glasgow

Lorien's leading Public Sector client are looking to add an IT Support Analyst (1st line) to the team on an initial 3 month contract with a possible 3 month extension.

The role is 2x per week on site in either their Edinburgh or Glasgow offices.

1st line services supported and included in this role:

  • Office 365 application support
  • MS Exchange Online support
  • Creation of MS Teams accounts
  • OneDrive support
  • BitLocker encryption recovery
  • Active Directory (SCOTS) account administration
  • BlackBerry, Android and iOS support
  • Cloud based technologies support
  • Equitrac Secure Printing PIN support

Essential skill set:

  • Excellent organisational skills
  • Experience of working with an IT Service Desk or similar ITIL support role
  • Experience of incident management and working with relevant ITSM tools.
  • Experience of troubleshooting Microsoft based operating systems with emphasis on Office 365 apps.
  • Experience of supporting Android and iOS devices
  • Experience of supporting Bitlocker encryption
  • Experience of Active Directory - Users accounts and Groups

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.


Reference: 2885934328

https://jobs.careeraddict.com/post/99020238

This Job Vacancy has Expired!

Lorien

IT Service Desk Analyst

Lorien

Posted on Jan 23, 2025 by Lorien

Glasgow, Lanarkshire, United Kingdom
IT
Immediate Start
Daily Salary
Contract/Project

IT Support Analyst - 3-month contract - £168 per day Inside IR35 - Edinburgh/Glasgow

Lorien's leading Public Sector client are looking to add an IT Support Analyst (1st line) to the team on an initial 3 month contract with a possible 3 month extension.

The role is 2x per week on site in either their Edinburgh or Glasgow offices.

1st line services supported and included in this role:

  • Office 365 application support
  • MS Exchange Online support
  • Creation of MS Teams accounts
  • OneDrive support
  • BitLocker encryption recovery
  • Active Directory (SCOTS) account administration
  • BlackBerry, Android and iOS support
  • Cloud based technologies support
  • Equitrac Secure Printing PIN support

Essential skill set:

  • Excellent organisational skills
  • Experience of working with an IT Service Desk or similar ITIL support role
  • Experience of incident management and working with relevant ITSM tools.
  • Experience of troubleshooting Microsoft based operating systems with emphasis on Office 365 apps.
  • Experience of supporting Android and iOS devices
  • Experience of supporting Bitlocker encryption
  • Experience of Active Directory - Users accounts and Groups

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Reference: 2885934328

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