Front line support

Posted on Jan 23, 2025 by Infoplus Technologies UK Ltd
Dublin, Ireland
IT
Immediate Start
Annual Salary
Contract/Project

Must be Profiecency in below languages

English + Spanish

English + Arabic

English + Turkish

  • Front line support for Opera PMS (Cloud & On-Prem) and other Wyndham approved PMS incidents & tickets
  • Manage customer reported, automated and human generated alerts relating to service status as first responder, acknowledge them, take corrective action following standard operating procedures
  • Understanding of the following monitoring concepts: Infrastructure, systems, application health, system availability, latency, performance, and end-to-end monitoring.
  • Exchange online (Mailbox creation, management, migration, mail-flow etc.)
  • Basic knowledge in Networking (TCP/IP, DNS)
  • Should be versatile in problem solving and resolve complex issues ranging from OS and application faults to creatively improving solution design
  • Preferably with a college degree in Hospitality Management, or equivalent
  • With excellent personal presentation and interpersonal skills, good problem-solving ability and be proficient in Hotel property management systems, in particular Opera and other PMS.
  • Fluent in reading, writing and spoken English language skills.
  • Fluent in reading, writing and spoken English language skills.
  • Strong administrative skills are essential, with outstanding demonstrated coaching and development skills.
  • Front line support for Opera PMS (Cloud & On-Prem) and other Wyndham approved PMS incidents & tickets
  • Manage customer reported, automated and human generated alerts relating to service status as first responder, acknowledge them, take corrective action following standard operating procedures
  • Understanding of the following monitoring concepts: Infrastructure, systems, application health, system availability, latency, performance, and end-to-end monitoring.
  • Exchange online (Mailbox creation, management, migration, mail-flow etc.)
  • Basic knowledge in Networking (TCP/IP, DNS)
  • Should be versatile in problem solving and resolve complex issues ranging from OS and application faults to creatively improving solution design
  • Preferably with a college degree in Hospitality Management, or equivalent
  • With excellent personal presentation and interpersonal skills, good problem-solving ability and be proficient in Hotel property management systems, in particular Opera and other PMS.
  • Fluent in reading, writing and spoken English language skills.
  • Fluent in reading, writing and spoken English language skills.
  • Strong administrative skills are essential, with outstanding demonstrated coaching and development skills.

Reference: 2885720996

https://jobs.careeraddict.com/post/99014978

This Job Vacancy has Expired!

Front line support

Posted on Jan 23, 2025 by Infoplus Technologies UK Ltd

Dublin, Ireland
IT
Immediate Start
Annual Salary
Contract/Project

Must be Profiecency in below languages

English + Spanish

English + Arabic

English + Turkish

  • Front line support for Opera PMS (Cloud & On-Prem) and other Wyndham approved PMS incidents & tickets
  • Manage customer reported, automated and human generated alerts relating to service status as first responder, acknowledge them, take corrective action following standard operating procedures
  • Understanding of the following monitoring concepts: Infrastructure, systems, application health, system availability, latency, performance, and end-to-end monitoring.
  • Exchange online (Mailbox creation, management, migration, mail-flow etc.)
  • Basic knowledge in Networking (TCP/IP, DNS)
  • Should be versatile in problem solving and resolve complex issues ranging from OS and application faults to creatively improving solution design
  • Preferably with a college degree in Hospitality Management, or equivalent
  • With excellent personal presentation and interpersonal skills, good problem-solving ability and be proficient in Hotel property management systems, in particular Opera and other PMS.
  • Fluent in reading, writing and spoken English language skills.
  • Fluent in reading, writing and spoken English language skills.
  • Strong administrative skills are essential, with outstanding demonstrated coaching and development skills.
  • Front line support for Opera PMS (Cloud & On-Prem) and other Wyndham approved PMS incidents & tickets
  • Manage customer reported, automated and human generated alerts relating to service status as first responder, acknowledge them, take corrective action following standard operating procedures
  • Understanding of the following monitoring concepts: Infrastructure, systems, application health, system availability, latency, performance, and end-to-end monitoring.
  • Exchange online (Mailbox creation, management, migration, mail-flow etc.)
  • Basic knowledge in Networking (TCP/IP, DNS)
  • Should be versatile in problem solving and resolve complex issues ranging from OS and application faults to creatively improving solution design
  • Preferably with a college degree in Hospitality Management, or equivalent
  • With excellent personal presentation and interpersonal skills, good problem-solving ability and be proficient in Hotel property management systems, in particular Opera and other PMS.
  • Fluent in reading, writing and spoken English language skills.
  • Fluent in reading, writing and spoken English language skills.
  • Strong administrative skills are essential, with outstanding demonstrated coaching and development skills.

Reference: 2885720996

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