Front line support
Posted on Jan 23, 2025 by Infoplus Technologies UK Ltd
Dublin, Ireland
IT
Immediate Start
Annual Salary
Contract/Project
Must be Profiecency in below languages
English + Spanish
English + Arabic
English + Turkish
- Front line support for Opera PMS (Cloud & On-Prem) and other Wyndham approved PMS incidents & tickets
- Manage customer reported, automated and human generated alerts relating to service status as first responder, acknowledge them, take corrective action following standard operating procedures
- Understanding of the following monitoring concepts: Infrastructure, systems, application health, system availability, latency, performance, and end-to-end monitoring.
- Exchange online (Mailbox creation, management, migration, mail-flow etc.)
- Basic knowledge in Networking (TCP/IP, DNS)
- Should be versatile in problem solving and resolve complex issues ranging from OS and application faults to creatively improving solution design
- Preferably with a college degree in Hospitality Management, or equivalent
- With excellent personal presentation and interpersonal skills, good problem-solving ability and be proficient in Hotel property management systems, in particular Opera and other PMS.
- Fluent in reading, writing and spoken English language skills.
- Fluent in reading, writing and spoken English language skills.
- Strong administrative skills are essential, with outstanding demonstrated coaching and development skills.
- Front line support for Opera PMS (Cloud & On-Prem) and other Wyndham approved PMS incidents & tickets
- Manage customer reported, automated and human generated alerts relating to service status as first responder, acknowledge them, take corrective action following standard operating procedures
- Understanding of the following monitoring concepts: Infrastructure, systems, application health, system availability, latency, performance, and end-to-end monitoring.
- Exchange online (Mailbox creation, management, migration, mail-flow etc.)
- Basic knowledge in Networking (TCP/IP, DNS)
- Should be versatile in problem solving and resolve complex issues ranging from OS and application faults to creatively improving solution design
- Preferably with a college degree in Hospitality Management, or equivalent
- With excellent personal presentation and interpersonal skills, good problem-solving ability and be proficient in Hotel property management systems, in particular Opera and other PMS.
- Fluent in reading, writing and spoken English language skills.
- Fluent in reading, writing and spoken English language skills.
- Strong administrative skills are essential, with outstanding demonstrated coaching and development skills.
Reference: 2885720996
https://jobs.careeraddict.com/post/99014978
Front line support
Posted on Jan 23, 2025 by Infoplus Technologies UK Ltd
Dublin, Ireland
IT
Immediate Start
Annual Salary
Contract/Project
Must be Profiecency in below languages
English + Spanish
English + Arabic
English + Turkish
- Front line support for Opera PMS (Cloud & On-Prem) and other Wyndham approved PMS incidents & tickets
- Manage customer reported, automated and human generated alerts relating to service status as first responder, acknowledge them, take corrective action following standard operating procedures
- Understanding of the following monitoring concepts: Infrastructure, systems, application health, system availability, latency, performance, and end-to-end monitoring.
- Exchange online (Mailbox creation, management, migration, mail-flow etc.)
- Basic knowledge in Networking (TCP/IP, DNS)
- Should be versatile in problem solving and resolve complex issues ranging from OS and application faults to creatively improving solution design
- Preferably with a college degree in Hospitality Management, or equivalent
- With excellent personal presentation and interpersonal skills, good problem-solving ability and be proficient in Hotel property management systems, in particular Opera and other PMS.
- Fluent in reading, writing and spoken English language skills.
- Fluent in reading, writing and spoken English language skills.
- Strong administrative skills are essential, with outstanding demonstrated coaching and development skills.
- Front line support for Opera PMS (Cloud & On-Prem) and other Wyndham approved PMS incidents & tickets
- Manage customer reported, automated and human generated alerts relating to service status as first responder, acknowledge them, take corrective action following standard operating procedures
- Understanding of the following monitoring concepts: Infrastructure, systems, application health, system availability, latency, performance, and end-to-end monitoring.
- Exchange online (Mailbox creation, management, migration, mail-flow etc.)
- Basic knowledge in Networking (TCP/IP, DNS)
- Should be versatile in problem solving and resolve complex issues ranging from OS and application faults to creatively improving solution design
- Preferably with a college degree in Hospitality Management, or equivalent
- With excellent personal presentation and interpersonal skills, good problem-solving ability and be proficient in Hotel property management systems, in particular Opera and other PMS.
- Fluent in reading, writing and spoken English language skills.
- Fluent in reading, writing and spoken English language skills.
- Strong administrative skills are essential, with outstanding demonstrated coaching and development skills.
Reference: 2885720996

Alert me to jobs like this:
Amplify your job search:
Expert career advice
Increase interview chances with our downloads and specialist services.
Visit Blog