Senior ServiceNow Developer (Java)

Robert Walters

Posted on Jan 20, 2025 by Robert Walters
Glasgow, Lanarkshire, United Kingdom
IT
Immediate Start
£550 - £650 Daily
Contract/Project

Job Description:

Role Description:
As part of a IT Hardware asset management transformation programme across the Morgan Stanley estate we are building a team to architect, design, build and enable IT Asset Management by Process design and using ServiceNow as the platform solution. Morgan Stanley is transforming their Hardware Asset Management (HAM) to improve tracking and management of IT hardware through the life cycle from purchase to disposal. This will allow for IT Asset compliance and integrity, security, and visibility of the IT estate. Responsible for the overall architecture, design, implementation, and integrity of the ServiceNow application within the enterprise. Also responsible for ensuring that the solution delivered to business units (within the customer organization) are engineered in accordance with corporate architecture and infrastructure standards.

Primary Responsibilities:
* Governance of the relationships between applications, Legacy systems, component libraries, content repositories and supporting databases.
* Preparing and running functional design workshops, creating design specifications based on out-of-the-box functionality and customer requirements.
* Providing creative solutions to resolve business problems, technology issues, process and people challenge.
* Working with the Delivery teams to support, validate and help deliver client presentations, workshops, proof or concept designs and responses to technical and business enquiries.
* Hands-on technical delivery of the ServiceNow technical solutions.
* Research systems and/or programs to determine causes of failure or poor operational performance; then define, test, and implement detailed solutions.
* Stay current on product developments/releases to a level required for demonstrations and thought leadership.
* Mentoring and coaching others, as well as sharing best practices and knowledge.
* Support the development and growth of the services supported by ESM teams
* Excellent verbal and written communication skills required.

Skills Required:
* Hands on experience in technical solution design and implementation of the ServiceNow application.
* Proven management/influencing abilities.
* Ability to produce documentation at various levels including technical and consumer facing.
* Strong background in ITAM process and ServiceNow HAM and SAM Pro development.
* Knowledge of IT and Enterprise Service Management is critical.
* Expertise and experience with ServiceNow or an equivalent ITSM toolset are essential.
* ServiceNow experience in the areas of ITSM, ITBM, ITOM, CSM or SecOps and HR products are desirable.
* ServiceNow Certifications in all areas are highly desirable.
* Experience in multiple application architectures and supporting technologies.
* Expertise with Scripting languages such as JavaScript.
* Web service proficiency (REST, SOAP) as well as XML and JSON knowledge.
* Hold a minimum ServiceNow System Administrator certification with Certified Implementation Specialist being preferable.

We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.


Reference: 2884147461

https://jobs.careeraddict.com/post/98960146

This Job Vacancy has Expired!

Robert Walters

Senior ServiceNow Developer (Java)

Robert Walters

Posted on Jan 20, 2025 by Robert Walters

Glasgow, Lanarkshire, United Kingdom
IT
Immediate Start
£550 - £650 Daily
Contract/Project

Job Description:

Role Description:
As part of a IT Hardware asset management transformation programme across the Morgan Stanley estate we are building a team to architect, design, build and enable IT Asset Management by Process design and using ServiceNow as the platform solution. Morgan Stanley is transforming their Hardware Asset Management (HAM) to improve tracking and management of IT hardware through the life cycle from purchase to disposal. This will allow for IT Asset compliance and integrity, security, and visibility of the IT estate. Responsible for the overall architecture, design, implementation, and integrity of the ServiceNow application within the enterprise. Also responsible for ensuring that the solution delivered to business units (within the customer organization) are engineered in accordance with corporate architecture and infrastructure standards.

Primary Responsibilities:
* Governance of the relationships between applications, Legacy systems, component libraries, content repositories and supporting databases.
* Preparing and running functional design workshops, creating design specifications based on out-of-the-box functionality and customer requirements.
* Providing creative solutions to resolve business problems, technology issues, process and people challenge.
* Working with the Delivery teams to support, validate and help deliver client presentations, workshops, proof or concept designs and responses to technical and business enquiries.
* Hands-on technical delivery of the ServiceNow technical solutions.
* Research systems and/or programs to determine causes of failure or poor operational performance; then define, test, and implement detailed solutions.
* Stay current on product developments/releases to a level required for demonstrations and thought leadership.
* Mentoring and coaching others, as well as sharing best practices and knowledge.
* Support the development and growth of the services supported by ESM teams
* Excellent verbal and written communication skills required.

Skills Required:
* Hands on experience in technical solution design and implementation of the ServiceNow application.
* Proven management/influencing abilities.
* Ability to produce documentation at various levels including technical and consumer facing.
* Strong background in ITAM process and ServiceNow HAM and SAM Pro development.
* Knowledge of IT and Enterprise Service Management is critical.
* Expertise and experience with ServiceNow or an equivalent ITSM toolset are essential.
* ServiceNow experience in the areas of ITSM, ITBM, ITOM, CSM or SecOps and HR products are desirable.
* ServiceNow Certifications in all areas are highly desirable.
* Experience in multiple application architectures and supporting technologies.
* Expertise with Scripting languages such as JavaScript.
* Web service proficiency (REST, SOAP) as well as XML and JSON knowledge.
* Hold a minimum ServiceNow System Administrator certification with Certified Implementation Specialist being preferable.

We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.

Reference: 2884147461

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