Customer service representative Danish
Posted on Oct 9, 2019 by Randstad Multilingual Recruitment Banen
How would you like to do meaningful work that will potentially save the lives of pets and livestock Are you also passionate about ensuring safe drinking water for billions of people Do you have a sense of purpose, and would you love to work in a company in the scientific field If you have great customer relation skills, and a solution oriented approach, this job is perfect for you!
We are looking for enforcement of the customer service team of a great international company. The company you will be working for has its EMEA Head Quarters in Hoofddorp and offers their products and services to over 175 countries around the world. They are dedicated to developing the best diagnostic analyzers for veterinarians, to (for example) test if a dog has the right blood levels in order to check his health. This multinational company also provides products to detect diseases in livestock and poultry, and makes devices to determine the quality of drinking water.
Your tasks As the perfect (animal loving) candidate
develop deep and meaningful relationships with customers and demonstrate the effectiveness of the analyzer products
help veterinarian practices find answers about the company s products and services
analyse trends and recurring issues, and come up with creative solutions
this job is teamwork, so you communicate with the laboratories belonging to this company, the internal sales team and your customer support team
answer e mails and log these in the CSR system
You are available as soon as possible
You are customer oriented and you are motivated to always come up with creative solutions
You have 1 year of Customer Service experience, and you are comfortable talking on the phone
You speak English fluently, and Danish on a (near) native level
You can think on your feet, feel great in a dynamic and ever changing environment and ready to take on a new challenge! Uiteraard staat deze vacature open voor zowel mannen als vrouwen.
As the perfect (animal loving) candidate