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IT Service Delivery Lead - to design & deliver new, centralised, IT se

Posted on Oct 9, 2019 by Mills Goodwin Talent Network

London, United Kingdom
IT
Immediate Start
Annual Salary
Full-Time

IT Service Delivery Lead - to design & deliver new, centralised, IT service management processes; C London, £65-72k + 15% pension, great bonus, flexi-working, 28 days hols etc.

Are you passionate about process? Keen to add value to an IT service delivery team?

Great opportunity to utilise your proven experience as a Service Management Lead/Practitioner; this challenging & rewarding role offers the scope to design & deliver new SM processes across a broad remit including leading a centre of excellence' for service standards, processes & tooling (eg Jira) as well as the delivery of service design/transition and change & release management.

My client is a forward thinking, established finance org with over 600k customers & c900 staff and a supportive & collaborative culture and great work/life balance. They are currently delivering major IT programmes including Cloud & Digital Services and are keen to improve the quality & efficiency of IT Service Management.

An excellent communicator you will, communicate your ideas & improvements to a significant number of key senior stakeholders (business & technical), educating them where necessary & gaining their buy-in; you will also contribute to the IT SM strategy & roadmap alongside the IT Service Manager.

The Service Delivery Lead will also manage a small team of 4-5 covering change & release and service design.

You will be working from smart, modern offices with an ultra-cool, new layout including work pods, standing desks & flexible meeting areas; based in a lovely location on the Southbank close to numerous tube/rail stations & lunch spots by the Thames!

Easy commute on the Central, Jubilee, District, Circle, Bakerloo & Northern lines as well as 10 mins walk from Waterloo, Blackfriars & London Bridge stations.

Flexible working patterns available.

Salary dependent on experience but likely to be £65,000-72,000 plus excellent benefits including c15% bonus, 15% non-contributory pension, 28 days holiday, great training etc

Interested? Please apply ASAP with your CV and I will endeavour to respond within 3 working days.

Goodwin Talent Network is an employment agency and your details will not be passed to any of our clients without your prior approval.

IT Service Delivery Lead - to design & deliver new, centralised, IT service management processes; C London, £65-72k + 15% pension, great bonus, flexi-working, 28 days hols etc

Reference: 770305791

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