Customer Service Team Lead x2

Adecco

Posted on Jan 17, 2025 by Adecco
London, United Kingdom
Customer Service
Immediate Start
£32k - £34k Annual
Full-Time - Remote

Customer Service Team Lead x2

£32,000 - £34,000 - pro rata

6-month FTC

London - Remote

A leading IT Consultancy is looking to recruit Customer service team lead to support a key end client. This is a fully remote position, but you will need to complete a 2-week training course at the end client based in London (Stratford)

As team leader you will need to;

  • Performance Metrics - Lead team to deliver against key goals and performance metrics
  • Regular Check-ins to provide support and gather feedback
  • Work-flow allocation
  • Integrate into Management team

You will

  • Handle in-bound and out-bound calls, responding to customer complaints
  • Updating customer information in the company database
  • Providing information about new and existing products and services
  • Tracking and processing new orders and refunds

Reference: 2882690220

https://jobs.careeraddict.com/post/98916289

This Job Vacancy has Expired!

Adecco

Customer Service Team Lead x2

Adecco

Posted on Jan 17, 2025 by Adecco

London, United Kingdom
Customer Service
Immediate Start
£32k - £34k Annual
Full-Time - Remote

Customer Service Team Lead x2

£32,000 - £34,000 - pro rata

6-month FTC

London - Remote

A leading IT Consultancy is looking to recruit Customer service team lead to support a key end client. This is a fully remote position, but you will need to complete a 2-week training course at the end client based in London (Stratford)

As team leader you will need to;

  • Performance Metrics - Lead team to deliver against key goals and performance metrics
  • Regular Check-ins to provide support and gather feedback
  • Work-flow allocation
  • Integrate into Management team

You will

  • Handle in-bound and out-bound calls, responding to customer complaints
  • Updating customer information in the company database
  • Providing information about new and existing products and services
  • Tracking and processing new orders and refunds

Reference: 2882690220

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